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Rank: Member
Groups: Member
Joined: 12/26/2015
Posts: 14
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New to this product, troubleshooting a Merge call that throws the classic Null Ref, unfortunately unable to see the source...so this is what I get. I'd love some input.
at EO.Pdf.Internal.pq..ctor(String A_0)
at EO.Pdf.Internal.acs.a()
at EO.Pdf.Internal.q1.a()
at EO.Pdf.Internal.k9.a()
at EO.Pdf.PdfPage.a()
at EO.Pdf.PdfPageCollection.c()
at EO.Pdf.Internal.ac6.a()
at EO.Pdf.PdfDocument.a()
at EO.Pdf.PdfDocument.Merge(PdfDocument[] docs)
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Rank: Administration
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Joined: 5/27/2007
Posts: 24,229
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Hi, This can be a problem on our side. Please try to isolate the problem into a test project and send the test project to us. As soon as we receive that we will investigate further. See here for more information on how to send test project to us: http://www.essentialobjects.com/forum/test_project.aspxThanks!
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Rank: Member
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Joined: 12/26/2015
Posts: 14
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Well, since its gov't data...I'll need fingerprints from anyone that might see the data...and 2 months to wait for your background clearances to go through, and 250$ per person to pay for said background checks.. And in the 2 months it takes to get the clearances, we'll lose this client. So lets try and find another, faster solution. Because my next recommendation is going to be to go with another library that provides source.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Ah...I see. Sorry that it didn't work out for you. In that case we wish you best luck with your project. If in any time you can have a non sensitive file that can reproduce the problem, please feel free to send to us and we will investigate further.
Thanks!
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Rank: Member
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Joined: 12/26/2015
Posts: 14
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I have found that this happens when we're merging more than one PdfDocument and if a PDF has a hyperlink in it..it dies with this Exception....any ideas?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Some information must be missing for the link ---- we will need a test file in order to find out exactly what is missing. So if you can somehow send us a test file we should be able to fix this problem for you right away. Otherwise not only that we would be shooting in the dark, but also we have no way of verifying whatever we come up will indeed fix the problem for you.
Thanks!
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Rank: Member
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No, these all open individually, but will not Merge. is there a method in EO that allows me to remove links from the PDF? This implementation does not support or need them anyway. PDFSharp does, but I do not know, nor can I find anything about EO and removing links.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
We really need a test file in order to work further on this issue. We do not have any feature to remove links from the PDF file.
Thanks!
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Rank: Member
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Joined: 12/26/2015
Posts: 14
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You do not have clearance to see these files. *Is there a way to use EO to remove links from a PdfDocument*
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Monte wrote:You do not have clearance to see these files. *Is there a way to use EO to remove links from a PdfDocument* We have already answered no to this question in our previous reply. You will not receive a different answer just by asking the same question again. Our position on such issue is we must have a test file in order to proceed. If this position is not acceptable to you, you should consider other solutions. Thanks!
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Rank: Member
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Joined: 12/26/2015
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thank you.
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Rank: Member
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Joined: 12/26/2015
Posts: 14
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What email can I send these files to?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
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Hi,
Please click the test project link in our first reply and you will find our email address there.
Thanks!
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Rank: Member
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Your message did not reach some or all of the intended recipients.
Subject: Emailing: BrokenPDFMerge.zip
Sent: 1/12/2016 9:42 AM
The following recipient(s) cannot be reached:
552 5.7.0 content and attachment content guidelines. rt6sm194333824pab.17 - gsmtp
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
Please only include the code that can be used to reproduce the problem and do not include any of our DLLs. Also please do not post our support email address publicly in the forum since that will allow it to be picked up by spam bots and it will render our support email box useless.
Thanks!
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Rank: Member
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Joined: 12/26/2015
Posts: 14
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Uh, I did...your email server bounced the email address.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
Please try to send it again. We are watching our email server log and we will see what shows up here.
Thanks!
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Rank: Administration
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Joined: 5/27/2007
Posts: 24,229
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Hi,
We have received the file. We will look into it and get back to you as soon as possible.
Thanks!
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Rank: Member
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Joined: 12/26/2015
Posts: 14
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For your reference:
at EO.Pdf.Internal.pq..ctor(String A_0)
at EO.Pdf.Internal.acs.a()
at EO.Pdf.Internal.q1.a()
at EO.Pdf.Internal.k9.a()
at EO.Pdf.PdfPage.a()
at EO.Pdf.PdfPageCollection.c()
at EO.Pdf.Internal.ac6.a()
at EO.Pdf.PdfDocument.a()
at EO.Pdf.PdfDocument.Merge(PdfDocument[] docs)
at BrokenPDF.Program.Main(String[] args) in c:\Projects\eSOPH\trunk\BrokenPDF\Program.cs:line 15
at System.AppDomain._nExecuteAssembly(RuntimeAssembly assembly, String[] args)
at System.AppDomain.ExecuteAssembly(String assemblyFile, Evidence assemblySecurity, String[] args)
at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
What version of EO.Pdf do you use? We tested your file with the latest build from our download page and it merged file. We have also tried to merge two copy of the same file and it also worked fine.
Thanks!
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