My applications works fine whenever I am debugging in Visual Studio on my local machine, however once I deploy it (to an internal server for internal users) none of my images show up in the pdf nor do my custom fonts used show. I believe this is an issue with the BaseUrl member options property.

You access the website via http://servername/datasheets only **only** accessed internally.


In my debug settings I used myOptions.BaseUrl = "http://localhost:64467/"; which works locally. But once I deploy it to http://servername/datasheets it does not work.

So I tried the following changes but it has not made a difference and does not save any of the images or uses my custom fonts...

myOptions.BaseUrl = "http://servername/datasheets/";
myOptions.BaseUrl = "http://servername/datasheets";
myOptions.BaseUrl = "http://servername.domain.name.com/datasheets/";
myOptions.BaseUrl = "http://servername:80/datasheets/";
myOptions.BaseUrl = "http://servername/";
myOptions.BaseUrl = "servername/datasheets";

I've even tried to get the base url dynamiclly through c# (it returns "http://nemfp01/datasheets/")

HttpContext context = HttpContext.Current;
string baseUrl = context.Request.Url.Scheme + "://" + context.Request.Url.Authority + context.Request.ApplicationPath.TrimEnd('/') + '/';
myOptions.BaseUrl = baseUrl;

Also the settings on my folder(entire website) are to allow read/write for the following:
SYSTEM = Read/Write
LOCAL Service = Read/Write
Domain Users = Read/Write
IIS_IUSRS = Read/Write
Anonymous = Read/Write

Ive also tried setting myOptions.AllowLocalAccess = true; to see if it would make any difference... it did not.

has anyone ran into this issue and might be able to provide some insight in what needs to be done in order to run on a intranet?

This actualy seemed to be the issue I could not access the website locally using the fqdn but could anywhere else on the network. However I changed the sites binding to point to the server name along with changing my host file so it pointed there as well. And now I can access http://servername/datasheets instead of only http://ip/datasheets and everything is displayed correctly.

However the pdf still does not display my image or the fonts. Any other suggestions?

Hi,

Images and fonts are two totally different things. Images should work as soon as you have the correct Url/BaseUrl and have no problem with permission. Font are totally different. We do not load font. The font has to be installed on the server. You can only reference the font with font name.

Thanks!

I am not sure what you meant by "http://server/<fontname>". You can not use embedded font through an Url.

Thanks!

Hi,

I am not sure how I can tell you this more clearly: to use a font, you install it in your windows\fonts directory. Then use it in your style. Whether you have placed your font in your c:\inetpub\wwwroot\datasheets or c:\inetpub\wwwroot\ is completely irrelevant. We do not load font through an Url. As long as the following conditions are met:

1. The font is a true type font;
2. The font is installed on your server;
3. You reference the font in your style, such as style="font-family:arial";

The font should work.

Thanks

Hi,

If your server is Windows 7/2008, try to turn off UAC on your server. For some reason Windows 7/2008 won't let you to access custom font when UAC is on. If that still does not work, you will need to try to reproduce the problem on a different server, then provide us the reproducing steps. We will then try to reproduce the problem in our environment to see what we can find.

Thanks!

One thing I should also note is that instead of displaying the next available font ex: "font-family: FCGDT2,impact,arial,sans-serif" if FCGDT2 isnt found then it should display impact, then arial, then sans-serif. But instead it does not display anything (just blank space)

Hi,

The problem would most likely be in your code. When the converter can not find a font, it will fall back to the next availabel font. So you should always see something. When you don't see anything at all, your HTML is wrong. Try create small test HTML to test on your server first. This should not have anything to do with font.

Thanks

in simplier terms I run the following code

PdfDocument doc = new PdfDocument();
HtmlToPdf.ConvertUrl("http://nemfp01/datasheets/view.aspx?id=92&speclist=9&type=view", doc);

//Setup HttpResponse headers
HttpResponse response = HttpContext.Current.Response;
response.Clear();
response.ClearHeaders();
response.ContentType = "application/pdf";

//Send the PdfDocument to the client
doc.Save(response.OutputStream);

Response.End();


on my pc (localhost) = it works
on the demo.exe (server 2008) = it works
on iis7.5 on server 2008 = it fails

same code on all instances. to me it seems like a bug with server 2008 r2 & iis7.5

Hi,

We do not know what else to tell you on this. The next step would be for us to reproduce the problem. You can send us the font file and we will try the same font on our 2008 R2 system. If that can duplicate the problem, then we will investigate further. If that can not duplicate the problem, then we have no way of going any further. We will PM you as to where to send the file.

Thanks