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Licensing message on web page Options
DiscoverSoft
Posted: Monday, February 1, 2016 9:39:58 PM
Rank: Advanced Member
Groups: Member

Joined: 2/27/2010
Posts: 69
I'm so frustrated when updating a website that contains eo.web controls. Here's an example. I am licensed for the current version of the controls. I have the website in service, posted last month and working just fine with the eo.web controls. I publish an update locally and copy it up to the site then copy everything to the web except the eo.web files, which I leave intact (I've also tried copying over the ones from local deploy, which have exactly the same file dates/sizes). When I test the site, I get that damned licensing message again.

This has happened with other sites too. Updating them seems to be a real hassle.

What am I doing wrong?
eo_support
Posted: Tuesday, February 2, 2016 10:30:47 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

How do you apply the license? With license code or license file?

Thanks!
DiscoverSoft
Posted: Tuesday, February 2, 2016 10:55:49 AM
Rank: Advanced Member
Groups: Member

Joined: 2/27/2010
Posts: 69
With the license file.
eo_support
Posted: Tuesday, February 2, 2016 10:58:27 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

Then you can just follow the license troubleshooting steps link to troubleshoot:

http://www.essentialobjects.com/forum/postst119_EOWeb-Controls-License-troubleshooting.aspx

Most of the time it's because the license file got deleted/updated with a wrong one when you publish your project. There is really no magic there. If your license doesn't work, one of those 4 steps will fail.

Thanks!


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