Rank: Newbie Groups: Member
Joined: 9/24/2015 Posts: 2
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Hi, we are using HTML to PDF in EO.PDF. We have a intermittent problem with some images that don't get displayed on the PDF. We can usually replicate it when we launch a ConvertHtml quickly after another one as completed.
We looked at the IIS logs, this is what we see:
1st call to ConvertHTML 4 out of 8 images have status code 200 (meaning they were downloaded from the server), the other 4 are 304 so they are retrieved from the cache. All images are properly displayed on the PDF.
2nd call to ConvertHTML All 8 images have status code 304, so they should all be retrieved from the cache, but instead the 4 images that were recently downloaded in the 1st call are not displayed. So only 4 images are properly displayed on the PDF.
Can you help? :) Thanks!
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,229
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Hi, Can you create a test project for us to that we can investigate further? See here for more information on submitting test project to us: http://www.essentialobjects.com/forum/test_project.aspxThanks!
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Rank: Newbie Groups: Member
Joined: 9/24/2015 Posts: 2
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Hi, recreating the issue in a test project will prove difficult, the developer who worked on this is gone and this print to PDF is printing document from a Sharepoint site. When it prints HTML locally we do not have the issue. Will deactivating the cache in the options of the Html to PDF help?
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