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Rank: Newbie
Groups: Member
Joined: 5/2/2013
Posts: 8
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Hiya, We're currently getting the following error on a Windows 2008 R2 server when converting a HTML string to PDF in .net. It seems to execute fine on my win10 dev box: Quote:
Conversion failed. Child process not ready. nWaitResult = 1
This is with the latest version at the time of writing (2015.2.65.0). Any ideas?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
Do you have any anti-virus program on your computer? If you do, can you disable it first and then see if it works?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 5/2/2013
Posts: 8
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No anti virus on this server I'm afraid. Its just a local web server (2008 R2) hosting a few windows services and a handful of web applications.
eo.pdf has previously worked on this server (version 4) but after a recent upgrade to fix a few other issues, we are now left with this one. It seems to happen on various different HTML strings that are passed in. I'm afraid our live servers will suffer this same problem.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
We are not sure what's causing the problem. Can you check your event viewer and see if you see any entries there? Does it occur randomly or it can be easily reproduced?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 5/2/2013
Posts: 8
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There was nothing in the event log and it was happening on every call to your library.
I've managed to track down the cause. In case anyone else stumbles here, it was caused by a different version of eo.pdf being installed in the gac to the referenced version. I completely forgot that this library needs to be installed into the gac. After swapping the dll and restarting the application all seems well.
Thanks
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Ah. Thank you very much for sharing this information with us!
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