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EO PDF issue on server Options
Sachin
Posted: Wednesday, July 8, 2015 4:41:52 AM
Rank: Newbie
Groups: Member

Joined: 7/8/2015
Posts: 2
Dear essentialobjects

I have used your EO PDF in my project its working fine on local machine, but we generating pdf file from our live site it shifts to left side. Please watch out this issue and if you have any solution then please suggest me.
eo_support
Posted: Wednesday, July 8, 2015 2:33:19 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

This usually is due to the fact that the CSS files are not loaded properly. This is the first thing you should check:

http://www.essentialobjects.com/doc/web/aspxtopdf/troubleshoot.aspx

Thanks!
Sachin
Posted: Thursday, July 9, 2015 3:40:32 AM
Rank: Newbie
Groups: Member

Joined: 7/8/2015
Posts: 2
Hi,

I have gone through the article link you provided but i not able to understand the exact points of Detail.
It suggests if you are facing problem try to change the DNS IP. Is there any other solution apart from changing IP address of the server?.

Please suggest

Thanks!
eo_support
Posted: Thursday, July 9, 2015 9:40:37 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Sachin wrote:
I have gone through the article link you provided but i not able to understand the exact points of Detail.


You need to understand what you are doing in order to troubleshoot the problem properly. If you do not understand what described in the article, you can ask someone around you to explain it to you.


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