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Convertion failed. Process with an Id of 20276 is not running. Options
Emdeon
Posted: Monday, October 13, 2014 3:30:02 PM
Rank: Newbie
Groups: Member

Joined: 10/13/2014
Posts: 3
We are suddenly getting an exception when trying to convert html to pdf.

Error: Convertion failed. Process with an Id of 20276 is not running. (Id changes obviously between runs.)

I have tried both string to steam and string to pdf.
HtmlToPdf.ConvertHtml();

Anyone know what this error means?

eo_support
Posted: Monday, October 13, 2014 4:45:03 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

Please check your Windows event logs and see if you can find any additional information there.

Thanks!
Emdeon
Posted: Monday, October 13, 2014 5:13:50 PM
Rank: Newbie
Groups: Member

Joined: 10/13/2014
Posts: 3
Not seeing anything in the event logs. Here is the stack trace from the page if I take out my error handling.

[ArgumentException: Process with an Id of 38492 is not running.]
System.Diagnostics.Process.GetProcessById(Int32 processId, String machineName) +6543596
System.Diagnostics.Process.GetProcessById(Int32 processId) +12
EO.Pdf.Internal.cg.a(e4 A_0, String A_1, Boolean A_2) +1061
EO.Pdf.Internal.lt..ctor() +631
EO.Pdf.Internal.lt.a(lt A_0, List`1 A_1, Boolean A_2) +1216
EO.Pdf.Internal.lt.a(hi A_0, Boolean A_1) +412
EO.Pdf.Internal.lt.a(hi A_0) +859

[HtmlToPdfException: Convertion failed. Process with an Id of 38492 is not running.]
EO.Pdf.Internal.lt.a(hi A_0) +769
EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions A_0) +303
EO.Pdf.HtmlToPdfSession.Create(HtmlToPdfOptions options) +58
EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options) +85
EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream, HtmlToPdfOptions options) +95
EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream) +50
Emdeon.Assistant.Web.Controllers.TranListController.GetPdf(Guid id) in d:\Projects\AssistantTFS\Assistant\Emdeon.Assistant\src\Emdeon.Assistant.Web\Controllers\TranListController.cs:95
lambda_method(Closure , ControllerBase , Object[] ) +184
System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +59
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +435
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +60
System.Web.Mvc.Async.ActionInvocation.InvokeSynchronousActionMethod() +76
System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +36
System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +73
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +136
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +102
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +49
System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() +117
System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +323
System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +323
System.Web.Mvc.Async.<>c__DisplayClass33.<BeginInvokeActionMethodWithFilters>b__32(IAsyncResult asyncResult) +44
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +47
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +136
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +102
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +50
System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +72
System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +185
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +42
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +133
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +56
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +40
System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +34
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +70
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +139
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +59
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +40
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +44
System.Web.Mvc.Controller.<BeginExecute>b__15(IAsyncResult asyncResult, Controller controller) +39
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +62
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +139
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +59
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +40
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +39
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +39
System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +39
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +70
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +139
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +59
System.Web.Mvc.Async.AsyncResultWrapper.End(IAsyncResult asyncResult, Object tag) +40
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +40
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +38
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9657896
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155
eo_support
Posted: Tuesday, October 14, 2014 10:37:49 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

This may have to do with permissions. Do you get this error every time or just randomly?

Thanks!
Emdeon
Posted: Tuesday, October 14, 2014 12:51:08 PM
Rank: Newbie
Groups: Member

Joined: 10/13/2014
Posts: 3
I've tried running VS as Administrator and I'm a local admin on all the computers. I get this error every time on multiple computers. What permissions do I need to set? Does the conversion write to a temp file somewhere? Also what process is it trying to find? I also get this error when I deploy the project using web deploy or manually to our dev environment.
eo_support
Posted: Tuesday, October 14, 2014 1:09:02 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

At runtime, EO.Pdf would try to start a new process and run the vast majority of the converter's code inside that process instead of inside your own process. This isolate the conversion engine from your application so that if it crashes, EO.Pdf will be able to detect it and your application won't crash (instead you will get an exception which you can handle). The error occurs when this worker process is started, but either for some reason it immediately crashed, or your application process is not able to open the process that it has just created. Both can be caused by permission problems.

The permission involved is the calling thread's permission. For example, if your application is a Web application, then the user context your code is running under usually is the IIS user, which can have a much lower privilege on purpose. If you have enabled IIS impersonation, then that can be the end user's permission (comes from the browser). This is a rather complicated Windows administration topic by itself. However if your application is a traditional Windows application running locally and you are running as an administrator, then you shouldn't run into such problems.

You can also try to test with the latest build and see if that resolves the problem for you. The latest build may have more debug information in the event viewer so even if it does not work for you, it might be able to give you more pointers.

Thanks!


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