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CSS Opacity property not working for IE-10 and IE-11 Options
Girija Potdar
Posted: Monday, April 14, 2014 6:50:41 AM
Rank: Newbie
Groups: Member

Joined: 4/14/2014
Posts: 4
Hi,

The CSS Opacity(for blur background) property gets rendered by EO.Web controls for all other browsers except IE-10 and IE-11.
Please help to resolve the issue for IE-10 and IE-11

Thanks,
Girija Potdar
eo_support
Posted: Monday, April 14, 2014 9:46:05 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

Can you provide a test page to demonstrate the problem?

Thanks!
Girija Potdar
Posted: Wednesday, April 16, 2014 12:19:01 PM
Rank: Newbie
Groups: Member

Joined: 4/14/2014
Posts: 4
Hi,

Currently i am using EO.Web(Version 10.0.36.2). Please refer the test page. The background appears grey and no other next is visible in the background.
http://www.sac-hoernli.ch/test.jpg.

Also let me know if there is any other solution other than upgrading EO.Web version.

Thanks.
eo_support
Posted: Wednesday, April 16, 2014 12:23:56 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

You will need to update your EO.Web version in such cases. What happens is browser keeps updating and its not uncommon that they break a few things here and there with every new release. As a result, we have to constantly update our code in order to support the latest browser. This happens with IE as well as with all other major browsers, which update even much more frequently. In case you have an older version that does not support the newer browsers, you will need to upgrade your version in order to use it with the new browsers.

Thanks!
Girija Potdar
Posted: Thursday, April 17, 2014 4:35:55 AM
Rank: Newbie
Groups: Member

Joined: 4/14/2014
Posts: 4
Hi,

Do we need to repurchase the suite for upgrading the version. Or you provide any free updates for already purchased suite for EO.Web?

Thanks.
eo_support
Posted: Thursday, April 17, 2014 10:20:39 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

It would depends on the version you purchased. We offer free upgrade for one year and upgrade discounts for the past three versions if you are beyond one year. The current version is EO.Web Controls 2013, so we have upgrade discount for EO.Web Controls 2012, 2011 and 2010. The older your version is, the less the upgrade discount. If your previous order is older than 2010, then there is no upgrade discount and you will need to repurchase the suite. If you can PM us with your order number, we will be able to look it up and tell you exactly how much the upgrade will cost.

Thanks!
Girija Potdar
Posted: Friday, April 18, 2014 4:37:00 PM
Rank: Newbie
Groups: Member

Joined: 4/14/2014
Posts: 4
Hi,

Currenty we are using EO.Web controls 2012. But it would be helpful if you send me the details regarding the discounted upgrade cost for all the versions.

Thanks.
eo_support
Posted: Friday, April 18, 2014 4:51:52 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

We can not locate any order based on your email address. So you have to tell us your order number in order for us to tell you upgrade cost since the upgrade cost is related to your previous order. You can send a private message to us with the order number.

Thanks!


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