Welcome Guest Search | Active Topics | Sign In | Register

EO.pdf server permissions? Options
Waldo
Posted: Thursday, December 5, 2013 7:39:54 PM
Rank: Newbie
Groups: Member

Joined: 12/5/2013
Posts: 2
I've been using the EO.pdf trial version to convert dynamically generated html to pdf format for display on a website. This has been working fine on my development machine. However, it's not working on my test server - the pdf returned is a blank page with only the EO.pdf trial version text at the bottom. No exceptions are getting thrown in the code. Are there permissions that must be set or some other set up required for EO.pdf to operate on a web server as opposed to localhost? Any other debugging suggestions?

Thanks in advance.
eo_support
Posted: Thursday, December 5, 2013 8:43:07 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

This shouldn't have anything to do with permission. If it was a permission issue, then you would get an exception, not a blank page. I would suggest you to check the HTML text you pass to the converter. When the output is blank, it's almost always because the input HTML is blank.

Thanks!
Waldo
Posted: Friday, December 6, 2013 7:11:36 PM
Rank: Newbie
Groups: Member

Joined: 12/5/2013
Posts: 2
Thanks - you're right, it was an unrelated issue with files having different names on the two machines. Now it's working like a charm!
eo_support
Posted: Friday, December 6, 2013 8:37:20 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Great. Glad to hear that its working for you. Thanks for the update!


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.