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HTML Editor Font and Font Size drop down lists on IE 9 Options
TMcCabe
Posted: Friday, November 9, 2012 12:27:07 PM
Rank: Member
Groups: Member

Joined: 12/9/2010
Posts: 28
Using EO.Web Controls 8.0 (2010)

I have an EO Editor control (see below) with the Font and Font Size controls available. When viewing the page (VS 2010 dev webserver and IIS 7) in Internet Explorer 9 the lists do not open. I do see the content flash briefly in the controls before they revert to the default 'empty' setting.

They do seem to work as expected in Internet Explorer 8.

I have also reproduced this by copying the eo:Editor from the demonstration into a new page in my application.

I'm not certain whether I've missed some critical configuration step or if I'm facing a limitation of an older set of the controls in a newer browser.


Code: HTML/ASPX
<eo:Editor ID="txtDescription" runat="server" Font-Bold="False" Font-Italic="False"
                                    Font-Overline="False" Font-Strikeout="False" Font-Underline="False" Height="200px"
                                    HighlightColor="255, 255, 192" Width="820px" 
                                    SpellCheckerID="SpellChecker1" FooterVisible="False"
                                    DesignTabButtonText="&lt;div style=&quot;padding-left:18px;padding-top:3px;&quot;&gt;Design&lt;/div&gt;"
                                    HtmlTabButtonText="&lt;div style=&quot;padding-left:18px;padding-top:3px;&quot;&gt;HTML&lt;/div&gt;"
                                    PreviewTabButtonText="&lt;div style=&quot;padding-left:18px;padding-top:3px;&quot;&gt;Preview&lt;/div&gt;" ColorPickerID="ColorPicker1" 
                                    FontNames="Arial|Tahoma|Times New Roman|Verdana" FontSizes="10px|12px|16px" 
                                    ToolBarSet="Custom" 
                                    ToolBarItems="Undo,Redo,,Copy,Cut,Paste,PasteAsText,,Bold,Italic,Underline,,Fonts,FontSizes,,ForeColor,BackColor,,Indent,Outdent,,AlignLeft,AlignCenter,AlignJustify,AlignRight,,BulletList,NumberedList,,InsertOrEditImage,InsertOrEditLink,InsertOrEditTable,,SpellCheck">
                                    <HeaderStyle CssText="background-color:#9ebef5;padding-bottom:1px;padding-left:2px;padding-right:2px;padding-top:2px;" />
                                    <EditAreaStyle CssText="border-bottom-color:gray;border-bottom-style:solid;border-bottom-width:1px;border-left-color:gray;border-left-style:solid;border-left-width:1px;border-right-color:gray;border-right-style:solid;border-right-width:1px;border-top-color:gray;border-top-style:solid;border-top-width:1px;" />
                                    <Styles>
                                        <eo:EditorStyle TagName="H1" Name="Heading 1" FullParagrah="True"></eo:EditorStyle>
                                        <eo:EditorStyle TagName="H2" Name="Heading 2" FullParagrah="True"></eo:EditorStyle>
                                        <eo:EditorStyle TagName="H3" Name="Heading 3" FullParagrah="True"></eo:EditorStyle>
                                    </Styles>
                                    <FooterStyle CssText="padding-right: 2px; padding-left: 2px; padding-bottom: 2px; padding-top: 0px; background-color:#9ebef5;" />
                                    <DesignTabButtonStyles>
                                        <NormalStyle CssText="font-size: 12px; background-image: url(00102001); width: 63px; font-family: tahoma; height: 21px" />
                                        <HoverStyle CssText="font-size: 12px; background-image: url(00102002); width: 63px; font-family: tahoma; height: 21px" />
                                        <SelectedStyle CssText="font-size: 12px; background-image: url(00102003); width: 63px; font-family: tahoma; height: 21px" />
                                    </DesignTabButtonStyles>
                                    <HtmlTabButtonStyles>
                                        <NormalStyle CssText="font-size: 12px; background-image: url(00102004); width: 63px; font-family: tahoma; height: 21px" />
                                        <HoverStyle CssText="font-size: 12px; background-image: url(00102005); width: 63px; font-family: tahoma; height: 21px" />
                                        <SelectedStyle CssText="font-size: 12px; background-image: url(00102006); width: 63px; font-family: tahoma; height: 21px" />
                                    </HtmlTabButtonStyles>
                                    <PreviewTabButtonStyles>
                                        <NormalStyle CssText="font-size: 12px; background-image: url(00102007); width: 63px; font-family: tahoma; height: 21px" />
                                        <HoverStyle CssText="font-size: 12px; background-image: url(00102008); width: 63px; font-family: tahoma; height: 21px" />
                                        <SelectedStyle CssText="font-size: 12px; background-image: url(00102009); width: 63px; font-family: tahoma; height: 21px" />
                                    </PreviewTabButtonStyles>
                                    <BreadcrumbLabelStyle CssText="padding-right: 6px; padding-left: 6px; font-size: 12px; padding-top: 1px; font-family: tahoma" />
                                    <BreadcrumbItemStyle CssText="background-color:#d7e4fa;border-bottom-color:#002d96;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#002d96;border-left-style:solid;border-left-width:1px;border-right-color:#002d96;border-right-style:solid;border-right-width:1px;border-top-color:#002d96;border-top-style:solid;border-top-width:1px;font-family:tahoma;font-size:12px;margin-top:1px;padding-bottom:1px;padding-left:3px;padding-right:3px;padding-top:1px;" />
                                    <BreadcrumbItemHoverStyle CssText="background-color:#ffd69c;border-bottom-color:#002d96;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#002d96;border-left-style:solid;border-left-width:1px;border-right-color:#002d96;border-right-style:solid;border-right-width:1px;border-top-color:#002d96;border-top-style:solid;border-top-width:1px;font-family:tahoma;font-size:12px;margin-top:1px;padding-bottom:1px;padding-left:3px;padding-right:3px;padding-top:1px;" />
                                    <BreadcrumbItemSeparatorStyle CssText="width: 3px; height: 10px" />
                                    <EmoticonDropDownStyle CssText="border-right: #435f96 1px solid; border-top: #435f96 1px solid; border-left: #435f96 1px solid; border-bottom: #435f96 1px solid; background-color: #eef3fa" />
                                    <BreadcrumbDropDownStyle CssText="border-right: #435f96 1px solid; border-top: #435f96 1px solid; border-left: #435f96 1px solid; border-bottom: #435f96 1px solid; background-color: #eef3fa" />
                                    <EmoticonStyle CssText="background-color:white;border-bottom-color:#c5d3ed;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#c5d3ed;border-left-style:solid;border-left-width:1px;border-right-color:#c5d3ed;border-right-style:solid;border-right-width:1px;border-top-color:#c5d3ed;border-top-style:solid;border-top-width:1px;padding-bottom:2px;padding-left:2px;padding-right:2px;padding-top:2px;" />
                                    <CustomFooterTemplate>
                                        <div style="float: left; width: 200px;">
                                            <asp:PlaceHolder ID="ViewTabs" runat="server"></asp:PlaceHolder>
                                        </div>
                                        <div style="padding-top: 1px">
                                            <asp:PlaceHolder ID="Breadcrumb" runat="server"></asp:PlaceHolder>
                                        </div>
                                    </CustomFooterTemplate>
                                    <DialogContents>
                                        <eo:EditorDialogContent CommandName="InsertOrEditImage">
                                            <ContentTemplate>
                                                <table cellspacing="3" cellpadding="1" border="0">
                                                    <tr>
                                                        <td colspan="4">
                                                            Images will need to be uploaded to a web accessible location. You will need to provide
                                                            the full URL to the image.
                                                        </td>
                                                    </tr>
                                                    <tr>
                                                        <td width="60px" nowrap="nowrap">
                                                            Url:
                                                        </td>
                                                        <td colspan="3">
                                                            <input type="text" name="eo_editor_insertimage_url" style="width: 250px;" />
                                                        </td>
                                                    </tr>
                                                    <tr>
                                                        <td align="right" colspan="4">
                                                            <input type="button" name="eo_editor_default_button" value="OK" style="width: 80px;"
                                                                onclick="eo_GetContainer(this, 'Editor').execDialogCommand('InsertOrEditImage', this, event);" /> 
                                                            <input type="button" value="Close" style="width: 80px;" onclick="eo_GetContainer(this, 'Editor').closeDialog(this, event);" />
                                                        </td>
                                                    </tr>
                                                </table>
                                            </ContentTemplate>
                                        </eo:EditorDialogContent>
                                    </DialogContents>
                                </eo:Editor>
eo_support
Posted: Friday, November 9, 2012 1:03:58 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

This is a known issue. We already have an internal build that have fixed this. We will PM you with the new build shortly.

Thanks!
TMcCabe
Posted: Friday, November 9, 2012 1:06:16 PM
Rank: Member
Groups: Member

Joined: 12/9/2010
Posts: 28
great. thank you, and I will look forward to your reply.
eo_support
Posted: Friday, November 9, 2012 1:12:46 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

We have sent you the new build. Note that if you do not have a license for the current version and your original license was placed more than one year ago, then you will need to upgrade your license in order to use the new build.

Thanks!
JC_Mackin
Posted: Friday, November 9, 2012 2:07:40 PM
Rank: Newbie
Groups: Member

Joined: 11/9/2012
Posts: 5
We are having the same issue as TMcCabe (in today's date 11/9/12). The fonts dropdown list in the EO Editor shows
only 0-1 fonts and you can't select a font. In our case it only works in IE - all other browsers seem to have this issue.
Haven't checked chrome. Here is my tag:
<eo:Editor ID="Editor1"
ToolBarSet="Custom"
ToolBarItems="Copy,Cut,Paste,PasteAsText,ClearFormat,ClearWordFormat,Undo,Redo,InsertOrEditImage,InsertOrEditLink,RemoveLink,NumberedList,BulletList,Indent,Outdent,AlignLeft,AlignCenter,AlignJustify,AlignRight;Fonts,FontSizes,ForeColor,Bold,Underline,Italic,InsertLine,Find,SpellCheck"
runat="server"
Width="650px"
Height="380px"
BackColor="White"
BorderColor="#DDDDDD"
BorderStyle="Solid"
BorderWidth="1px"
Html=""
ColorPickerID="ColorPicker1"
SpellCheckerID="SpellChecker1"
FileExplorerDialogID="FileExplorerDialog1"
FileExplorerUrl="FileExplorer.aspx">

eo_support
Posted: Friday, November 9, 2012 3:02:47 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi JC_Mackin,

We have updated our download page to have the latest build. Please download the new build from our download page and that should fix the issue for you.

Thanks!
JC_Mackin
Posted: Monday, November 12, 2012 4:05:40 PM
Rank: Newbie
Groups: Member

Joined: 11/9/2012
Posts: 5
Hi,
I got the latest build (10.0) as you instructed, but now our license file eo_web.licx (9.0), does not match. Could we have a new license file?

Joel Cable
Mackin Educational Resources
Burnsville, MN
eo_support
Posted: Monday, November 12, 2012 4:25:06 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi Joel,

Your license should give you a one year free upgrade, so if you log into your license key page, you should be able to download a new license file for the new version.

Thanks!


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