Rank: Newbie
Groups: Member
Joined: 10/25/2012
Posts: 2
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I have only seen a couple of threads on this, and have not been able to get it to work yet.
When I generate the PDF, the PDF comes up just fine except that there is no data in the chart (lines, bars, etc.). I have tried forcing the chart to save as an image, using ImageStorageMode="UseImageLocation" ImageLocation="~/#SEQ(100,10)" in the markup for the chart option. I have also tried increasing the wait time in the code-behind, like this:
EO.Pdf.HtmlToPdf.Options.MinLoadWaitTime = 2000
ASPXToPDF1.RenderAsPDF()
It looks like there was some effort on dealing with this in the 2011 version. I am using 2012. Any updates?
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,195
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Hi,
This usually has to do with sessions. You may want to check your IIS log to see if you can see why the chart failed. Usually even if the chart fails, you should see a small blue image that indicates it's trying to fetch the chart from the server, but failed (similar to the IE's red cross image when it couldn't load the image). To us the chart is just another image that your server gives to us. So if it fails, usually it's because somehow your server refuses it give that image to us, so you will have to check your server side logs to find out the root cause for that.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 10/25/2012
Posts: 2
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Thanks - it turned out I just needed to refresh the charts with data when doing the render. Things seem to be working now.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,195
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Cool. Thanks for the update!
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