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Rank: Advanced Member
Groups: Member
Joined: 3/16/2010
Posts: 101
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Hi,
I did upgrade to version 10.0 a couple of weeks ago with no problem.
However, I missed a step somewhere as I now receive the message "Trial version has expired" from within Visual Studio.
I repeated the sequence of downloading the latest build, using the license manager to update the development key, and checked that the versions in my Bin folder coincide with those installed.
I could then work for a couple of days before the message reappeared.
I went to the troubleshooting guide and tried to identify where I went wrong but cannot get it right.
Any idea what the issue can be?
H
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,195
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Hi,
You need to apply the 25 digits developer key through License Manager.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 3/16/2010
Posts: 101
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Hi,
Yes, I did do that already and the message returned. Just to make sure, I did re apply the 25 digit key with the License manager as per your suggestion and that fixed the problem, but for just a few moments. The "Trial expired" message just came back.
Weird. I really do not understand where I am going wrong.
H
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,195
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Hi,
There are two cases when the license won't work for you:
1. You did not apply the key. To fix this situation, apply the correct license key;
2. Your license key is for a different version. To fix this situation, check the version of your license key in your License Manager, then check your EO.Web.dll version. They have to match. If they do not match, replace either one so that they match;
Thanks
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Rank: Advanced Member
Groups: Member
Joined: 3/16/2010
Posts: 101
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Hi,
I had checked these and they were OK.
However, I did re-download the runtime license and used that newly downloaded file in the Bin directory. This seems to have fixed the problem, for now....
Thanks for your help
H
PS: I did wonder what you meant by "check the version of your license key in your License Manager". I could not see where to find that information in the License Manager. Is there a place there to get this or did you mean to write "check the version of your runtime license key in your Bin directory", which would match with what I believe might have fixed my issue?
In any event, thanks again for your always lightning fast response time.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,195
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Hi,
In LicenseManager, the first column is your order#, the second column is your license key, the third column is the "Product" this license key is for ---- this is what we meant by "version".
Thanks
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Rank: Advanced Member
Groups: Member
Joined: 3/16/2010
Posts: 101
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Got it.
Thanks
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