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EO tabstrip not displaying images On when published on internet Options
amit surve
Posted: Thursday, June 21, 2012 8:05:57 AM
Rank: Newbie
Groups: Member

Joined: 6/21/2012
Posts: 2
hi,


I have used EO web controls in my website. it is working fine when published on intranet. when exposed to internet. the tabstrip images are not displayed properly.
Also status bar shows downloading images from
http:\\my site IP\eo_web.ashx\sadghigkdsgbsdg1569165... sumthing
plz help
eo_support
Posted: Thursday, June 21, 2012 10:26:45 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

The Url is incorrect. You must have some Url rewriting mechanism in your application that incorrectly rewrote the Url. The correct Url form should be:

http://your_site_ip/eo_web.ashx?id=xxxxxxxx

You will also want to make sure file eo_web.ashx is in the root folder of your application and allows anonymous access.

Thanks!
amit surve
Posted: Thursday, September 13, 2012 9:11:05 AM
Rank: Newbie
Groups: Member

Joined: 6/21/2012
Posts: 2
hi,

The problem is still the same. the EO tabstrip images are not displayed properly.
plz help.We have lisence version of EO controls. there is no help EO controls Admin

eo_support
Posted: Thursday, September 13, 2012 9:31:47 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

You will want to try to duplicate the problem in a separate environment to see if you can find out what triggered it. The problem might be related to your server setup, particular configuration or some other code in your project. We generally do not troubleshoot those problems for you for free.

Also the one year tech support period on your license has expired long ago, so if you can find out what triggered it and it makes sense to you, then you would be able to resolve the issue yourself. If you know what triggered it but can't make sense out of it, we can take a look for you but you would have to upgrade your license in order to bring your tech support period active first.

Thanks!


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