Hi,

There are a million things can go wrong with code. As such our support won't work on "can you try this", "maybe it's that" mode. The first thing you want to do is to compare your code with our sample code and see if you can find anything obvious; If that does not reveal anything, try to isolate the problem into a separate test project. Most of the time you will be able to find out what triggered the problem in the process. If you have the test project demonstrating the problem but still do not know why, you can post your test code or send the test project to us. Once we have that we will be happy to take a look. Make sure your test code/project runs independently and contains only code needed to reproduce the problem.

Thanks