Rank: Newbie
Groups: Member
Joined: 2/20/2012
Posts: 2
|
The HTML to PDf converter works good on localhost but when I upload to our host at discountasp.net i get the following error:
System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> EO.Pdf.HtmlToPdfException: Convertion failed. Can not find required system file ---> System.Exception: Can not find required system file at EO.Pdf.Internal.b9.a(ep A_0, String A_1) at EO.Pdf.Internal.kl..ctor() at EO.Pdf.Internal.kl.a(kl A_0, List`1 A_1, Boolean A_2) at EO.Pdf.Internal.kl.a(Byte[] A_0, Int32 A_1, Boolean A_2) at EO.Pdf.Internal.kl.b(Byte[] A_0, Int32 A_1) at EO.Pdf.Internal.kl.c(Byte[] A_0, Int32 A_1) at EO.Pdf.Internal.kq.a(String A_0, Boolean A_1, String A_2) at EO.Pdf.Internal.kq.a() --- End of inner exception stack trace --- at EO.Pdf.HtmlToPdfException.b(Exception A_0) at EO.Pdf.Internal.kq.a() at EO.Pdf.Internal.kq.b() at EO.Pdf.HtmlToPdf.a(kq A_0) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc) at departments_marketing_ProductSpecGenerator3.convertHTML_EO() at departments_marketing_ProductSpecGenerator3.GetPDF_click(Object source, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.departments_marketing_productspecgenerator3_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Any ideas?
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
|
Hi,
This is a permission issue. We need to access your windows system directory and it appears that discountasp.net did not give you permission to do that. We will see if we can work around this particular restriction and provide you an update build.
Thanks!
|
Rank: Newbie
Groups: Member
Joined: 2/20/2012
Posts: 2
|
This is the second component I've tried that works great on my localhost but throws an exception from my hosted production server. I have authorization to purchase, I just can't find one that works in production. Any idea how long a new build will be? I suppose I will continue my search for something that works in a shared hosted environment.
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
|
Hi,
We cannot guarantee our component will work on your shared hosted environment either. The root of the problem is we need to access many system level files/APIs and very often your shared hosting company won't allow that (because they run many customers on the same physical machine and they are afraid of one user's code messes up the system thus taking all customers on that machine down). We will work with you through the rest of week to see if we can find a solution for you (possibly providing the first update to you Thursday). However there is no guarantee it will work for you at this moment.
Thanks!
|