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Editor Insert Image Issue Options
Wes
Posted: Thursday, January 12, 2012 1:01:41 PM
Rank: Newbie
Groups: Member

Joined: 1/12/2012
Posts: 3
On my local machine I have no issues I can browse and upload images just fine. After I publish to my server I can not access the file explorer. See screen snap for error.



I don't know what is going on. This product is licensed and is working for the most part. I have left the path to the Explorer.aspx as the default location. ~\file explorer\Explorer.aspx

If I change to an absolute path "C:\...Explorer.aspx" then I don't get the error message but I get a blank dialog.

Any ideas?
eo_support
Posted: Thursday, January 12, 2012 2:20:48 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

You certainly can not use absolute path. Check your path again and see if it is set correctly. If you are not sure, give us your page Url and we can take a look for you.

Thanks!
Wes
Posted: Thursday, January 12, 2012 3:11:11 PM
Rank: Newbie
Groups: Member

Joined: 1/12/2012
Posts: 3
<eo:Editor ID="Editor1" Width="100%" Height="320px" runat="server" TextAreaCssFile="~\style-B.css"
SpellCheckerID="SpellChecker1" ColorPickerID="ColorPicker1" ToolBarSet="Basic"
HighlightColor="255, 255, 192" HtmlBodyCssClass="demo_editor_body" FileExplorerDialogID="FileExplorerDialog1"
FileExplorerUrl="~\file explorer\Explorer.aspx" PasteFilter="MsWordAuto">

is the open tag for my editor on my page.

<eo:FileExplorer ID="FileExplorer1" runat="server" RootFolder="~\file explorer\files\images"
AllowCreateFolder="True" AllowDeleteFolder="True" AllowRenameFile="True" AllowRenameFolder="True"
AllowUpload="True" AllowDeleteFile="True" EnableKeyboardNavigation="True" MaxUploadFileSize="10000"
DemoMode="false">

Is the open tag for the file explorer in Explorer.aspx which is located in the directory as stated above. "~\file explorer\Explorer.aspx"

My URL won't work on the internet as it is on our Intranet.
eo_support
Posted: Thursday, January 12, 2012 3:44:44 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Your code looks fine to us. The dialog contains a FileExplorerHolder control, which renders an iframe that loads your FileExplorerUrl. Your error message indicates that the code is not able to access the FileExplorer control inside that iframe (Explorer.aspx). The most common error for this is the page that hosts your Editor control and the page that hosts your Explorer.aspx belongs to different domains (because browser forbids scripting across domains). However that does not appear to be your case, so we will have to see it in order to find out the root cause. We can use Citrix GotoMeeting to access your desktop if you are OK with it, that way we can see the problem from your machine and we can then go from there.

Thanks!
Wes
Posted: Thursday, January 12, 2012 3:55:58 PM
Rank: Newbie
Groups: Member

Joined: 1/12/2012
Posts: 3
Yes I am fine with that. How do you want to get this meeting started? Send me the ID in email? Phone?
eo_support
Posted: Thursday, January 12, 2012 4:29:47 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Please see your private message for the meeting link. We will have the meeting open for another 30 minutes or so.

Thanks!


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