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Unable to convert browsable domain Options
Al G
Posted: Friday, December 16, 2011 8:04:27 AM
Rank: Newbie
Groups: Member

Joined: 12/16/2011
Posts: 7
I'm trying to convert a page from a server on the inside of our production network. Due to security requirements, there are a few networking hoops including a custom HOSTS file and exclusions to avoid using the production proxy. The site I am trying to convert is in the HOSTS file. The local networking requires that the HTTP request use the Domain name, not the IP, if that helps.

From IE, I can browse the page I want to convert without issue. However, when I use EO I get a 1056 error, which is supported by SysInternals TCP View, no data is returned on the created connection.

Since it works in IE, but not in EO, I'm at a loss on what to check. The site is production live, and accesses itself via webservices all the time without issue.

My EO Test app is an EXE w/ the dlls. very basic. v3.0.84.2.

Any ideas?
Al G
Posted: Friday, December 16, 2011 8:51:14 AM
Rank: Newbie
Groups: Member

Joined: 12/16/2011
Posts: 7
Also, I can successfully access the website in question using the standard C# HttpWebRequest functionality. Using the same URL that fails in EO.
eo_support
Posted: Friday, December 16, 2011 9:07:00 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Please try to update to the current build (3.0.95.2) and see if that resolves the issue. Error code 1056 means "failed to receive network data", which basically means we can connect to the socket but can not read any data from it. Our early version had issues with certain concurrent scenarios that may have caused this.

If the new build still does not work, then I can not think of anything else. The only difference between IE and us is our converter is a "different" "browser". However protocol wise it should be very much the same. In that case you may want to try different network options on your server and see which one trigger the problem. Once we kow what triggered it, we might be able to make sense out of it.

Thanks!

Al G
Posted: Friday, December 16, 2011 10:02:53 AM
Rank: Newbie
Groups: Member

Joined: 12/16/2011
Posts: 7
There was no change with 3.0.95.2. I'm very confused at this point. IE works, a simple C# application works, but EO does not. When you open the HTTP connection are you doing so by IP or Domain? Ie. if I specify "http://www.mywebsite.com" are you converting that to "http://127.0.0.1" for the open connection?
eo_support
Posted: Friday, December 16, 2011 10:11:07 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Try Google Chrome or Safari and see if it works. My understanding is when ANYONE opens a connection, it ALWAYS use the IP address, this occurs on TCP level. Once a connection is opened on the TCP level, the domain name portion is then sent to the server through HTTP messages, this occurs on the HTTP levels (which is above TCP). So I do not see any difference between us and anybody else on this regard. Another thing you might want to check is the proxy settings. We do not support proxy.

Thanks!
Al G
Posted: Friday, December 16, 2011 10:38:42 AM
Rank: Newbie
Groups: Member

Joined: 12/16/2011
Posts: 7
There is a proxy defined, however, the urls being tested are exempt from it. I can't install FF or Chrome, it's a production system. No proxy, good to know.


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