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Rank: Newbie
Groups: Member
Joined: 9/28/2011
Posts: 6
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Hello,
We are using your EO PDF and very much satisfied with your product. We do have a problem with the pdf. One of our application emails the pdf to the user which has some herperlinks in it. When the user opens the pdf in his Driod/IPhone he is not able to open the links in the pdf,its not allowing him to click on that hyperlink. The pdf is displayed just as an image. We would like to know if there is something with the EO PDF settings need to be set. Your help would greatly be appreciated. Thanks in advance.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Please verify whether the links work fine on PC. PDF as the name suggests, is "portable", which means there is nothing special in the file particularly for iPhone or Driod. If a file works fine on PC but does not work fine on Driod/iPhone, then the problem would be the viewer application on Droid/iPhone and there is nothing can be done on the PDF generating side. If the same file does not work on PC, then the problem would be on the PDF generating side. In that case please try to isolate the problem into a test app and send the test app to us. We will look into it as soon as we have that.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 9/28/2011
Posts: 6
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yes the pdf with links work fine on PC. Thanks for the quick response.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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You are very welcome. In that case I do not believe there is anything wrong or anything can be done on the PDF side.
Please feel free to let us know if you have any more questions.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 9/28/2011
Posts: 6
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Hi,
I do have another question related to PDF. IS there a way to read the pdf file?Like how we read a xml document line by line. I need to get some data out of the pdf and wondering to see if there is any way to read the PDF file.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
There is no easy way to do that. PDF is a format that is designed for "presenting" the document, not for "storing" it. So PDF is all about how to make sure it displays and prints right other than anything else. Some PDF files don't even store text in it. It stores a list of instructions on how to "draw" each letter, but does not store anything about what letter that is. For PDF files that do store the text value, most of them do not store relationship between different text segments. For example, it may store commands like:
print text "this" at 0 0
print text "is" at 100 0
But it does not store any information that says "is" is the next word in the sentence after "this". This is not a problem for human because as soon as a human sees it, he/she can figure out how the words flow because they understand the words. That's not the case for a program.
The above sample shows a file that actually contains text value. Sometimes you will have something like this in the PDF file:
print the third symbol in font file “XYZ” embedded in this file
In this case it would be completely impossible to find out what that symbol is. The reader can draw the symbol on screen based on instructions in the embedded font file. But it does not know what character it is drawing. Only a human can tell what it is when they see it.
Hope this helps.
Thanks
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