Hi,

After researching a lot of html -> pdf solutions I decided that EO was good value and had great functionality. My page works locally and converts the html to a pdf properly, outputting it to the response. When I try to test it on the testing environment however I get the below error. I'm not sure what is causing this and haven't been able to reproduce it locally at all. I've included the DLLs in the bin directory of the application but I'm not really sure what else it could be. The html passed by the testing environment is exactly the same as what is being passed locally.

[HtmlToPdfException: Failed to initialize conversion.]
EO.Pdf.HtmlToPdfException.b(Exception A_0) +72
EO.Pdf.Internal.j2.h() +1238
EO.Pdf.HtmlToPdf.a(j2 A_0) +16
EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options) +46
EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream, HtmlToPdfOptions options) +50
EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream) +7
PrintPDF.Page_Load(Object sender, EventArgs e) in d:\WebProj\PrintPDF.aspx.cs:68
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

The calling code is:

using (MemoryStream ms = new MemoryStream())
{
EO.Pdf.HtmlToPdf.ConvertHtml(html, ms);

Response.BinaryWrite(ms.ToArray());

ms.Close();
}



If I can get it working on the testing environment then I'll be satisfied that it's the right product for the job and purchase.

Thanks in advance for your help :)

I'm getting this error with version 3.0.75.2

Line that errors:

Dim Doc As New PdfDocument()
HtmlToPdf.ConvertHtml(HTMLSource, Doc) <-- this line errors


[Exception: Failed to initialize conversion.]
EO.Pdf.Internal.j7.c(Byte[] A_0, Int32 A_1) +1030
EO.Pdf.Internal.kc.a(String A_0, Boolean A_1, String A_2) +394
EO.Pdf.Internal.kc.h() +527

[HtmlToPdfException: Convertion failed. Failed to initialize conversion.]
EO.Pdf.Internal.kc.h() +2100
EO.Pdf.HtmlToPdf.a(kc A_0) +20
EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc) +69
PDFHelper.GetPDFContent(String HTMLSource, String FileName) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\HelperClasses\PDFHelper\PDFHelper.vb:25
PDFHelper.CreatePDFFileIODTO(String fileName, String HTMLContent) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\HelperClasses\PDFHelper\PDFHelper.vb:82
Communications.CommunicationContentSaveOrSendManager.UI_TriggeredNotificationSaveOrSend(CommunicationsContentType inType, Int32 appId, String content, Boolean SendContentAsMessageCenterMessage, Boolean SendContentAsEmail, String fileNameAdditionalText, String lang) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\Communications\CommunicationContentSaveOrSendManager.vb:92
UnemploymentInsurance.Determinations.Ui_DeterminationManager.Add(Ui_DeterminationDTO objUi_IssueDeterminationDTO, String IPAddress, Boolean sendNonMonReconNotice) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\UnemploymentInsurance\Determinations\Ui_DeterminationManager.vb:145
UnemploymentInsurance.Determinations.Ui_DeterminationManager.Save(Ui_DeterminationDTO DeterminationDTO, String IPAddress, Int32 EditUser, Boolean sendNonMonReconNotice) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\UnemploymentInsurance\Determinations\Ui_DeterminationManager.vb:230

Thanks for your quick response. I've updated to eo.pdf.dll version 3.0.76.2 and eo.web.dll version 9.0.28.2. My error message changed slightly, see below.

We are running the evaluation copy. The code works on my local machine, fails on our preview server. Local system is Windows 7 64 bit, preview server is Windows 2003 64 bit. Both are running IIS 6.0.

Code:
Dim Doc As New PdfDocument()
HtmlToPdf.ConvertHtml(HTMLSource, Doc) <-- this is the error line

Exception:
[Exception: Failed to initialize conversion.]
EO.Pdf.Internal.j6.c(Byte[] A_0, Int32 A_1) +1030
EO.Pdf.Internal.kb.a(String A_0, Boolean A_1, String A_2) +399
EO.Pdf.Internal.kb.a() +514

[HtmlToPdfException: Convertion failed. Failed to initialize conversion.]
EO.Pdf.Internal.kb.a() +2084
EO.Pdf.HtmlToPdf.a(kb A_0) +28
EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc) +69
PDFHelper.GetPDFContent2(String HTMLSource, String FileName) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\HelperClasses\PDFHelper\PDFHelper.vb:78
_VOSTestPage.SetupFileIODTO() in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\utilitypages\VOSTestPage.aspx.vb:80
_VOSTestPage.FileIODTOTests() in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\utilitypages\VOSTestPage.aspx.vb:60
_VOSTestPage.Page_Load(Object sender, EventArgs e) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\utilitypages\VOSTestPage.aspx.vb:27
System.Web.UI.Control.OnLoad(EventArgs e) +132
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date: 10/7/2011
Time: 8:00:39 AM
User: N/A
Computer: WEBTVOS0110
Description:
Event code: 3005 Event message: An unhandled exception has occurred.
Event time: 10/7/2011 8:00:39 AM
Event time (UTC): 10/7/2011 12:00:39 PM
Event ID: 95f15e893cbe4b69a04092121af1f270
Event sequence: 727
Event occurrence: 3
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/43351037/Root/vos12980002v120gusstg/vosnet-27-129624613823776215
Trust level: Full Application Virtual Path: /vos12980002v120gusstg/vosnet
Application Path: D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\
Machine name: WEBTVOS0110
Process information:
Process ID: 3380
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: HtmlToPdfException
Exception message: Convertion failed. Failed to initialize conversion.
Request information:
Request URL: (Link: http://preview.geosolinc.com/vos12980002v120gusstg/vosnet/UI/Issues/IssueEdit.aspx?mode=createresolve&from=uifolder&appid=153)http://preview.geosolinc.com/vos12980002v120gusstg/vosnet/UI/Issues/IssueEdit.aspx?mode=createresolve&from=uifolder&appid=153
Request path: /vos12980002v120gusstg/vosnet/UI/Issues/IssueEdit.aspx
User host address: 10.2.1.236
User: Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 7
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace:
at EO.Pdf.Internal.kc.h()
at EO.Pdf.HtmlToPdf.a(kc A_0)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc)
at PDFHelper.GetPDFContent(String HTMLSource, String FileName) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\HelperClasses\PDFHelper\PDFHelper.vb:line 25
at PDFHelper.CreatePDFFileIODTO(String fileName, String HTMLContent) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\HelperClasses\PDFHelper\PDFHelper.vb:line 82
at Communications.CommunicationContentSaveOrSendManager.UI_TriggeredNotificationSaveOrSend(CommunicationsContentType inType, Int32 appId, String content, Boolean SendContentAsMessageCenterMessage, Boolean SendContentAsEmail, String fileNameAdditionalText, String lang) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\Communications\CommunicationContentSaveOrSendManager.vb:line 92
at UnemploymentInsurance.Determinations.Ui_DeterminationManager.Add(Ui_DeterminationDTO objUi_IssueDeterminationDTO, String IPAddress, Boolean sendNonMonReconNotice) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\UnemploymentInsurance\Determinations\Ui_DeterminationManager.vb:line 145
at UnemploymentInsurance.Determinations.Ui_DeterminationManager.Save(Ui_DeterminationDTO DeterminationDTO, String IPAddress, Int32 EditUser, Boolean sendNonMonReconNotice) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\App_Code\objects\UnemploymentInsurance\Determinations\Ui_DeterminationManager.vb:line 230
at UI_ucIssueEdit.SaveIssue() in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\ui\issues\usercontrols\IssueEdit.ascx.vb:line 928
at _UI_IssueEdit.btnSave_Click(Object sender, EventArgs e) in D:\Inetpub\wwwroot\preview.geosolinc.com\vos12980002v120gusstg\vosnet\UI\Issues\IssueEdit.aspx.vb:line 323
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:

Hi,

We have posted a new build that may fix the problem for you. Please see your private message for the download location.

Thanks!

Great. Thank you very much for the update!

Hi,

I believe the version on our download page already has the fix. Please let us know if that fixes the problem for you or not.

Thanks

I'll re-download that now and i'll let you know.

version 3.0.79.2 (EO.Pdf.dll), its that the right one?

MMM, i need some help here. What should i do for make this work...???

(i just don't have nothing else in mind.)