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Essential Objects Product Support Forum » All Products » Support » EO.Pdf, Helvetica font

EO.Pdf, Helvetica font Options
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Erisma
Posted: Friday, August 12, 2011 8:28:38 AM
Rank: Member
Groups: Member

Joined: 8/12/2011
Posts: 16
Hi,
We're trying out EO.Pdf, and are very impressed. But when we tried to convert an HTML page where there are CSS rules that sets Helvetica as the font, all text becomes garbled. For example:
.RQWUROOI|UOlFNDJHDYN\ORFKYlUPHSXPSXWUXVWQLQJPHG+&)&+)&N|OGPHGLHUHQOLJW6)6

If we change to Arial, Verdana or even Geneva, it works just fine. Has anyone experienced this before? Do we need to bundle Helvetica font files?

Thanks!
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eo_support
Posted: Friday, August 12, 2011 9:00:36 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

This appears to be a problem. We will look into it and get back to you as soon as possible.

The font needs to exist on the machine where the PDF file is generated (a "default font" will be used if the font you specified does not exist). Once the PDF file is generated, the PDF file itself should contain the font information. Thus people can view the PDF file on a different machine without any of the font you used.

Thanks!
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eo_support
Posted: Friday, August 12, 2011 10:16:18 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We have posted a new build that fixed this problem. Please see you private message (click "Inbox" at the top of the forum to view private messages) for the download location.

Thanks!
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