Welcome Guest Search | Active Topics | Sign In | Register

Timeline for Free Upgrades Options
Kyle Finlinson
Posted: Tuesday, October 9, 2007 8:41:15 PM
Rank: Newbie
Groups: Member

Joined: 10/9/2007
Posts: 1
I purchased your product EO.Web Controls 3.x on 3/30/2007 and believed it came with upgrades for a year. I noticed that you released a new product version Build 2007.1.xx and I am trying to get the upgrade. However when I go to the My Orders page as instructed, I do not see where I can down load that new key.

Am I missing something?
eo_support
Posted: Wednesday, October 10, 2007 6:09:24 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

You need to click the "View License Key" link. You should see then two links, one link for "EO.Web Controls 2007.1", one for "EO.Web Controls 3.x".

Your purchase is a standard license. Standard license is eligible for 6 months free upgrade. not one year. You still can receive 2007.1 for free (without new controls) because it is released within 6 months of your purchase.

Thanks


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.