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Grid control alignment problem Options
Camarate
Posted: Friday, November 26, 2010 9:50:18 AM
Rank: Advanced Member
Groups: Member

Joined: 9/2/2010
Posts: 120
Hi,

I'm having an alignment problem in a Grid control, which happens sometimes. See the image below.



The two grids were produced by the same application written in ASP.NET (VB.NET) and hosted in a web server with Windows Server 2003 R3 Standard Edition installed.

The correct layout appears (the left example) when we call the web page from a computer with Windows Vista Home Premium installed. The misaligned layout appears (the right example) when we call the web page from a computer with Windows XP Home or Windows 7 Home Premium installed.

In all tests we are using the Internet Explorer 8 and the application was developed in Visual Studio 2005 on a computer with Windows 7 Home Premium installed. Any idea what might be causing this?

Thanks in advance, Camarate
eo_support
Posted: Saturday, November 27, 2010 8:29:22 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Does this problem occur consistently or just occasionally? If just occasionally, it probably has to do with caching. In that case simply refresh the page should correct the problem.

Thanks!
Camarate
Posted: Saturday, November 27, 2010 5:11:55 PM
Rank: Advanced Member
Groups: Member

Joined: 9/2/2010
Posts: 120
Hi eo_support.

Thanks for your reply.

No, not occur occasionally. When occurs in a client, occurs always, even refreshing the page.

Regards, Camarate
eo_support
Posted: Monday, November 29, 2010 9:37:12 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We can't think of any reason that can cause this. We will need to take a look of the problem on that machine to find out the root cause. Please let us know when would be convenient for you to do that. We use Citrix GotoMeeting for remote access.

Thanks!
Camarate
Posted: Tuesday, November 30, 2010 7:53:32 PM
Rank: Advanced Member
Groups: Member

Joined: 9/2/2010
Posts: 120
Hi,

Thanks for your reply, but in this week I'm in a workshop out of my company. For this reason, I can only show the problem at the next Monday morning.

How you are in the time zone of Florida and I'm in Rio de Janeiro, Brazil, I'm three hours in advance in relation to you. Then, we can establish a conversation by Citrix GoToMeeting at 10:00 AM in the Florida's time zone.

Let me know if it's OK for you.

Regards, Camarate
eo_support
Posted: Tuesday, November 30, 2010 8:26:52 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Yes. 10:00AM next Monday morning is OK for us.

Thanks!
Camarate
Posted: Monday, December 6, 2010 9:37:06 AM
Rank: Advanced Member
Groups: Member

Joined: 9/2/2010
Posts: 120
Hi,

I'm ready to do the meeting through the Citrix GoToMeeting at 10:00 AM today, awaiting instructions via my email address.

Regards, Camarate
eo_support
Posted: Monday, December 6, 2010 10:14:29 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
The issue was caused by "text-align:center" on the table cell that contains the TreeView. Removing that CSS attribute should resolve the issue.

Thanks


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