Rank: Newbie
Groups: Member
Joined: 7/20/2010
Posts: 4
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Hello,
I am getting the following message when I upload a large file (49MB):
EO.Web Controls Client Side Debug Message:
EO.Web control 'ctl00_ContentPlaceHolder1_AJAXUploader1' error message:AJAX call to the server times out.(set ClientSideOnError to handle this error).
You can turn off this message by setting EO.Web.Runtime.DebugLevel to 0 (Not recommended for debug build).
The progess bar stays blank, if I upload a smaller file (say 17MB) it works fine. When uploading the large (49MB) file on my local machine it works fine there is no time out, it only happens when I upload the large file to the website hosted on the server.
Any suggestions would be greatly appreciated.
Thank you,
Louis
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi, This is usually caused by your server is configured to refuse large request (for security reasons). See here for details about how to change the request size limit: http://doc.essentialobjects.com/library/1/ajaxuploader/troubleshoot.aspxLook for "Check IIS 6 request size limit" or "Check IIS 7 request filtering". Thanks!
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Rank: Newbie
Groups: Member
Joined: 7/20/2010
Posts: 4
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Thank you!!!
That was indeed the problem.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Great. Glad that it worked for you!
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