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tab menu control eo_web.ashx error Options
sarad1978
Posted: Tuesday, October 5, 2010 2:13:52 PM
Rank: Member
Groups: Member

Joined: 11/25/2008
Posts: 22
i'm using the tab control and i have no problems on my dev box or in the local host on my production box but when i deploy the site i get the following error. I have other sites that use the tab menu control

I've searched the forum and the error i tried all solutions suggested and nothing seems to work. When you view the page there are two red "x" like missing images on the tab menu. I just downloaded and installed the latest version on both my boxes.

Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.

eo_web.ashx?id=477ED26A-2FF3-44e9-8659-87854008F167&type=1&img1=/ListSelection/WebResource.axd10/5/2010 1:15:13 PMFd10/5/2010 1:15:13 PMDfZilD5x_-4L50e1WVXsIHZyIH_iQwTcwVhE_z8EZ7L0JQ4ytbDda5IGpqFuksluSMN4eSPEi28SBD5-gmSP0GA2NT AUTHORITY\NETWORK SERVICEt10/5/2010 1:15:13 PMD634207521640000000&img2=/ListSelection/WebResource.axd10/5/2010 1:15:13 PMFd10/5/2010 1:15:13 PMDfZilD5x_-4L50e1WVXsIHZyIH_iQwTcwVhE_z8EZ7L0R3hHG4PdR2HCalI2yGM3jzuXTO4ZaPJiXVSDacDw-hg2NT AUTHORITY\NETWORK SERVICEt10/5/2010 1:15:13 PMD634207521640000000&edge=left&align=2&depth=8&reverse=0
Request path: /ListSelection/eo_web.ashx
eo_support
Posted: Tuesday, October 5, 2010 3:25:08 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,201
Hi,

Please try to set the TabStrip's OverlapDepth to 0 and see if that solves the problem. This seems to be an issue with overlapping images.

Thanks!
sarad1978
Posted: Tuesday, October 5, 2010 3:46:27 PM
Rank: Member
Groups: Member

Joined: 11/25/2008
Posts: 22
nope still have the same issue. I did recently download the newest version and add the dll and my license file to two sites (which are the ones i'm having a problem with) but my older ones display without any issues. Is there something special i have to do to upgrade?
eo_support
Posted: Tuesday, October 5, 2010 5:19:44 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,201
Hi,

Once OverlapDepth is set to 0, you should not even hit the above Url at all (notice "depth=8" in your Url, here "8" is OverlapDepth value). So please double check again whether you have reset OverlapDepth. You can also try to recreate the TabStrip from a different template that does not use overlaping tab feature.

If the problem continues, we will need you to isolate the problem into a test project, then host the test project on your server and give us FTP access to the server (since the problem does not occur locally) so that we can troubleshoot it further.

Thanks!
sarad1978
Posted: Wednesday, October 6, 2010 8:58:23 AM
Rank: Member
Groups: Member

Joined: 11/25/2008
Posts: 22
thanks for your help. It was the overlap thing, i was changing it on the tab item and i had to change it on the look items; it's ok now.
eo_support
Posted: Wednesday, October 6, 2010 9:38:14 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,201
Great. Glad that you got it working. Thank you very much for the update!


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