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Progressbar missing background images in Firefox on Vista Options
danho322
Posted: Monday, April 12, 2010 6:03:21 PM
Rank: Newbie
Groups: Member

Joined: 4/12/2010
Posts: 4
I have a progressbar control on my asp page and have used the Windows Vista template. This works fine on my Windows XP box using both Firefox, IE, and Chrome. On my Vista box however, the progress bar doesn't show the background image in Firefox (it only shows the green bar, and two lines marking the beginning and the end). On IE on the same box, however, it looks normal.

Is this a known issue with Firefox on Vista? Or am I setting something up wrong? It is strange to me that it would work normally except for that one instance...

Thanks for the help!
eo_support
Posted: Monday, April 12, 2010 6:27:59 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

No. This is not a known issue. Please check whether you see the same problem with our sample page:

http://demo.essentialobjects.com/Default.aspx?path=ProgressBar\_i0

Also let us know your FireFox versions. It doesn't make sense if they are the same version because FireFox shouldn't behave differently on XP or Vista. It has its own engine for everything so it is not dependent on much about the OS.

Thanks
danho322
Posted: Monday, April 12, 2010 6:58:53 PM
Rank: Newbie
Groups: Member

Joined: 4/12/2010
Posts: 4
The Firefox version is 3.6.3. The sample page works fine, even in Firefox. So if the sample page works and the progress bar works on IE, does the problem lie on my local DLL file? I thought maybe I had something in my code resetting the backgroundimage and such but I put the progressbar on a different page with the same results.
eo_support
Posted: Monday, April 12, 2010 7:06:29 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

You can verify whether your DLL is the latest version first. If it is, then run your local sample project and see if the problem occurs. If that works you would then compare your page with the sample page and take contents out of your page block by block until you find the offending part. It usually has to do with your css file but maybe something else.

Thanks
danho322
Posted: Monday, April 12, 2010 7:42:27 PM
Rank: Newbie
Groups: Member

Joined: 4/12/2010
Posts: 4
I created a standalone page with nothing but the progressbar control and still - same error. There is no CSS file connected to that page so that can't be it. So I don't think there is an "offending part" in particular, but something wrong with either my system or the DLL file. The DLL file is up to date, I even copied over the DLL file in the sample project. What else could be wrong?
eo_support
Posted: Monday, April 12, 2010 7:46:04 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

I can't think of anything else. I would suggest you to compare the sample page with your page. Something got to be different. We would do the same if we were in the same situation.

Thanks
danho322
Posted: Monday, April 12, 2010 8:03:20 PM
Rank: Newbie
Groups: Member

Joined: 4/12/2010
Posts: 4
Thank you for your time and help. Unhappily I can't find anything different between the two - I imagine it has to do with the environment somehow. I'll keep at it, but if any ideas pop up on why it won't work on that box in Firefox, let me know! Thanks again.
eo_support
Posted: Monday, April 12, 2010 8:10:26 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
As I have already mentioned in my previous post, it's very unlikely to be an environment issue when you are talking about FireFox. Even less likely so for you because you have confirmed the sample works fine on the same environment. So I can't see anything else but the difference between the two pages. The same definition should render the same result on the same machine. The only thing you need to pay attention when you compare page is you need to compare everything. For example, if you only compare code inside user control, then you missed the page that hosts the user control; If you only compare code inside content page, then you missed the master page, etc.

Thanks


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