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Tabstrip not loading on first hit Options
HigashiDragon
Posted: Wednesday, March 31, 2010 8:41:08 AM

Rank: Member
Groups: Member

Joined: 1/9/2009
Posts: 10
Hi there

I'm using the latest set of controls in a c# web app project.

I have several pages that all seem to have the same weird problem

All the pages have update panels in them but nothing out of the ordinary.

When these pages are hit for the first time (and this is not every first hit but random) the tabstrips that are in them don't load. If I refresh the page when this occurs all is well. These are all local pages so there is no network lag.

Are you aware of any possible reasons for this behaviour and is there a way of forcing the tabstrip to load in some way.

I appreciate the question is a little vague. I'm hoping that its something you guys have come across before and that there is a simple solution for it

Many Thanks

Russ
eo_support
Posted: Wednesday, March 31, 2010 9:03:47 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi Russ,

Unfortunately we have not come across similar situations. You can try to remove other contents from the UpdatePanel and see if those is a contributing factor; or try to give the TabStrip a fixed width/height to see if it helps, also try to set the TabStrip's MultiRow to false if your MultiRow is set to true. The idea is to simplify the layout so that the browsers don't get confused about which area the TabStrip should be displayed. If the problem continues, please try to isolate it to a test page and send it to us. We will be very happy to look into and see what we can find.

Thanks!
HigashiDragon
Posted: Friday, June 4, 2010 12:22:37 PM

Rank: Member
Groups: Member

Joined: 1/9/2009
Posts: 10
Ok I'm hearing you there about simplifying layout :)

I have seen the error _eofm_b is undefined appearing when the strip doesn't load. When the page refreshes its fine. Without passing you a whole bunch of code - do you have any pointers as to why _eofm_b would be undifined - is something not loading?

If I had a place to start I could possibly chase it down

cheers

Russ
eo_support
Posted: Friday, June 4, 2010 12:26:37 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Unfortunately no. We can not troubleshoot a code error without a test page first. Please try to isolate the problem into a test page and we will be happy to take a look.

Thanks!


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