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Uploader button Browse buttun does not work & upload does not work Options
Ðonny
Posted: Monday, December 14, 2009 8:06:55 AM
Rank: Newbie
Groups: Member

Joined: 12/14/2009
Posts: 7
Hello,
we use AjaxUploader for our internal site 7.0.27.2.
We have page, displayed in IFrame, with one AjaxUploader to upload a MP3 file + enter some metadata for it. Once this is done database item created for the MP3 file is shown in another IFrame.
Everything works fine in all browsers but one user reported problem with the uploader. When he clicks the Browse button nothink happens (he can click to file text box to get open file dialog). And then, when he clicks upload, upload button gets disable but progressbar is not running and upload never finishes.
The user uses FireFox 3.5.5.
I'm convinced that there is something wrong with his installation of FireFox because of this behavior and fact that I was unable to install any extensions (like FireBug or HttpFox) to see what's going on and for other users using FF 3.5.5 the page works. On the other hand another pages using AJAXUploader withing our site work for that user perfectly.

I only would like to ask if you have ever experienced such weird behavior and if you have any idea what can cause it?

Thanks.
eo_support
Posted: Monday, December 14, 2009 8:48:35 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Unfortunately we are not sure what can cause that either. You may want to try a blank test page with a single HTTP upload control and see if that works. Or simply just try to re-install FireFox and see if it fixes the problem.

Thanks!
Ðonny
Posted: Tuesday, December 15, 2009 3:54:07 AM
Rank: Newbie
Groups: Member

Joined: 12/14/2009
Posts: 7
Thank you for replay,
I'm sure HTTP upload will work because another instances of AJAXUploader work.
We will reinstall FireFox.


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