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Rank: Member
Groups: Member
Joined: 9/15/2009
Posts: 10
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Hi I'm having issues with the file explorer dialog I keep getting the following and I don't know how to get rid of it.
At the top of the dialog just above the file explorer I get a directory listing and it is taking up all the space in my dialog. If you don't understand what I'm talking about I can send u a screen capture. It doesn't appear that i can post an image on this website. I need to fix this ASAP.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
That usually has to do with your LayoutTemplate, which defines the contents and their layout inside the FileExplorer. Try to modify the template, or compare yours with the sample and you should be able to find out what's causing this easily.
Thanks!
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Rank: Member
Groups: Member
Joined: 9/15/2009
Posts: 10
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I copied it from the samples provieded.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
In that case you can check your CSS style. The bottom line is you have a page with full source code that is working (the sample page) and another page with full source code that is not working (your page). So there got to be something different between them. So try to compare them and comment your code out block by block until your page looks exactly like the sample page, at which point both pages should function the same. During the process you should be able to find out what's wrong.
Thanks!
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Rank: Member
Groups: Member
Joined: 9/15/2009
Posts: 10
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I don't think you understand what I'm talking about. Is there any way I can send you a screen capture?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Screenshot rarely helps resolving code issues. We believe by comparing a working page with a non-working page is the best approach to troubleshoot such problem. If we were to troubleshoot the problem we would be doing the same. The reason that we ask you to do this yourself is because our support is not in a position to troubleshoot user code problems. If you have gone through the troubleshooting process and identified the triggering part/code but it does not make sense to you (for example, you set the menu item's height to 10 and it renders as much bigger than that), then we will be happy to take a look of any reproducing code/screenshot you can provide.
Thanks
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Rank: Member
Groups: Member
Joined: 9/15/2009
Posts: 10
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Ok, I've copied your code exactly. Placed it in a new page with no masterpage and is doing the exact same thing. It is not a CSS issue since I'm not referencing any css files. The top portion of the dialog is displaying a web page and it should not be.
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