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Rank: Member
Groups: Member
Joined: 8/26/2007
Posts: 12
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Hi there
I just was on your website and ordered calendar control license (Developer) for $129. but i recieved menu control license. I dont need menu control. may be i was exploring your website and ordered by mistake but i need calender control license. please change it to calendar control (date picker)
thanks
Sanjay
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,217
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Hi Sanjay,
We won't be able to change the component associated with the license key once you have already retrieved it. You would need to place another order for the DatePicker control, which will give you a new key. Once you are done with that, we can then cancel your menu control order and disable the key associated with it. We will then issue you a full refund for the menu control order.
Let us know if this works for you.
Thanks
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Rank: Member
Groups: Member
Joined: 8/26/2007
Posts: 12
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I have ordered web control suite from your site few hours ago. please disable the key for my previous order and issue refund for the same. Thanks for your help
sanjay
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,217
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Hi Sanjay,
Please send us a private message with both order numbers. Once we confirm that we will disable the key and issue refund.
Thanks
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