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Rank: Member
Groups: Member
Joined: 7/28/2008
Posts: 25
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I have a solution that experiences a weird issue in Firefox on a Mac only. USing the editor, when the user runs the spellchecker, there is a drop shadow just above the spellchecker control and that shadow prohibits the spellchecker from positioning in the right place on the screen and also restricts the user from moving it.
Any suggestions?
Thank you
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
We are not aware of any such problems. Does it occur on a single Mac or on all Macs? Also you may want to check the FireFox version and verify whether it works with Apple's own Safari browser.
Thanks!
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Rank: Member
Groups: Member
Joined: 7/28/2008
Posts: 25
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It has shown up on several Macs at this point and seems to be Mac/Firefox. We dont support Safari because we have had too many other issues with products on Safari.
I have tried playing with the drop shadow and nothing seems to change the behavior.
The Mac's that we are seeing this on are all running Firefox 3.0.11
Any suggestions?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Do you happen to use "Windows Vista" template for your spell checker dialog?
Thanks
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Rank: Member
Groups: Member
Joined: 7/28/2008
Posts: 25
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Yes - i switched it to the Blue and I'm pushing out that code to see what the users see.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi, You may not have to switch to the blue. Windows Vista template includes a set of png files that renders the shadows. It appears that the problem is caused by FireFox on Mac can not handle png files correctly. So you can try to remove the png files first. In order to remove the png files, you need to switch to .ASPX view, look for <BorderImages> tag inside the dialog. You will see something like:
Code: HTML/ASPX
BottomBorder="00020409,00020429"
Similar attributes would repeat a number of times for each side (for example, TopBorder="xxxxxxx,xxxxxxx"). The first number is the PNG image (with full alpha channel). The second one is a GIF image (with only transparent color). You would remove the first one, so that it becomes:
Once you remove that, the dialog will no longer have half transparent drop shadow. Hopefully FireFox on Mac can handle it correctly once the shadow is removed. Thanks!
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