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Rank: Newbie
Groups: Member
Joined: 7/1/2009
Posts: 2
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I am having an issue using the AJAXUploader in Google Chrome in Windows XP. Often when a file is selected and uploaded, the progress bar starts uploading and then stops when it reaches 1 byte less than the total length. Eventually an AJAX timeout error occurs, when this happens the progress bar returns to value of around 1%.
Sometimes the progress bar does not start at all and I just get the ajax timeout error eventually.
Other times the upload works as expected.
Does anyone know of a solution to this problem?
Thanks
TrevorW
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
We are not aware of any such issues. Does it occur only on one particular machine? Have you tried to upload small file and do you still get the same error?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 7/1/2009
Posts: 2
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This problem with Chrome only appears to be affecting local versions, for example when running the local demo versions. It happens with large and small files alike.
When a remote computer accesses the demos on my pc in chrome the uploader demo's work as expected.
I have also tried to inspect the request/response headers in Fiddler to see if I could see what traffic is being sent. However, when I have Fiddler running the local demo's work fine as does my local test development. As soon as I close Fiddler, the problems start up again.
Thanks.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Thank you very much for the information. It may have to do with timing because the request comes back from server very quickly on a local machine, where as the amount of time spent on a round trip to a remote server is great enough so that it won't trigger this problem. In any case, we will look into it and see if we can reproduce it here. We will let you know as soon as we have an update or need any more information from you.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 8/24/2007
Posts: 130
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Hi,
I was wondering if a solution was found to this issue. I am finding that on Chrome and Safari, I do not get progress or upload file information when uploading a small local file. Uploading a larger file seems to work okay.
Phil
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi Phil,
We have not been able to reproduce the original time out problem. No progress for small file is quite OK because it's being uploaded too fast. Do you also see the time out problem?
Thanks!
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