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Can't view page,that has EO Grid Control, correctly! Options
Texwinca Developer
Posted: Monday, June 8, 2009 7:52:02 PM
Rank: Advanced Member
Groups: Member

Joined: 3/31/2009
Posts: 52
I am really frustrate because even I update my Windows XP Home edition to SP3 and Internet Explorer 8 are installed but I still get error. The following are the error messages.

URI: http://domainName/twa/wDEC/eo_web.ashx?id=68824848-a376-4bd1-b5f0-c97d0f993ccd

URI: http://domainName/twa/wDEC/eo_web.ashx?id=73b41a33-d3c6-4e03-af50-1f51ff5bdc98

URI: http://domainName/twa/wDEC/eo_web.ashx?id=ac00d099-fd77-465e-ac8d-88872f46074b

I promoised that the page is normal if I view it in other client's computer. As I know, when I do the winows update, the problem may be solved. However, I still get the error this time. Please let me know which patch I have to installed in order to view the Grid Control!
eo_support
Posted: Monday, June 8, 2009 8:11:57 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Please check:

1. Whether you have eo_web.ashx on your application's root directly;
2. Make sure the link are not cached links. The ID changes between builds. So if you are running a new version but you have links from old versions, then those links won't work. All you need to do is to refresh the page;
3. Try to access the Uri from your browser directly. That should give you a clearer error message;

Thanks!


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