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Licensing Options
Posted: Tuesday, August 14, 2007 1:53:45 PM
Rank: Newbie
Groups: Member

Joined: 7/2/2007
Posts: 5
Hi,

We've copied the license file seemingly everywhere, but still get this occasionally:

Dialog ... requires a license. You can purchase a license from http://www.essentialobjects.com/Order.aspx. Please refresh the page to continue. More on license.

Ideas?

Crile
eo_support
Posted: Tuesday, August 14, 2007 2:03:20 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Can you send a private message to us with your order number and the content of your license file?

Thanks
eo_support
Posted: Tuesday, August 14, 2007 5:50:36 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We've checked your license file and noticed that you purchased an old version and only got the new license file via the free upgrade option. Free upgrade does not cover new controls. So in order to use the dialog, you would need to place an upgrade order. You can find more information on how to place an upgrade order at this page:

http://www.essentialobjects.com/Forum/Default.aspx?g=posts&t=50

Please feel free to let us know if you have any other questions.

Thanks



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