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Rank: Member
Groups: Member
Joined: 5/6/2008
Posts: 21
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Hi,
Im trying to change my Eo.web 2008 lincense to another machine, using the license manager but gives an error "Failed to remove License please contact essential objects Inc. tech support"
thanks a lot.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Try to update to the latest version first (You would need to uninstall your current version, then install the new version). The new License Manager has more option for you to delete keys. Also make sure you run the License Manager as administrator.
Thanks!
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Rank: Member
Groups: Member
Joined: 5/6/2008
Posts: 21
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Hi,
doesn´t work, there exists another way to remove the license without license manager?
thanks
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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We will need to take a look on your machine then. We use gotomeeting to do remote sessions. Please let us know what time would be convenient for you.
Thanks!
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Rank: Member
Groups: Member
Joined: 5/6/2008
Posts: 21
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If you wish we can do it now..
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Please check your private message for meeting link.
Thanks!
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