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Rank: Member
Groups: Member
Joined: 4/15/2008
Posts: 11
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Hi, I placed the eo_web.licx in the BIN directory of the Web application but I still get Liscence is required. In the Web Application under BIN directory these two files: eo_web.ashx eo_web.licx When I run the web application, at the top of the page I get: SlideMenu SlideMenu1 requires a license. You can purchase a license from http://www.essentialobjects.com/Order.aspx. Please refresh the page to continue. More on license. Is there another step I'm missing? Thanks Angelle
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Rank: Newbie
Groups: Member
Joined: 2/26/2009
Posts: 2
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Hi,
We bought a license to all of your products but after using your License Manager we are still getting the Message that says we need a license. I am working on my development box. I have read in other posts something about a .licx file but I don't have such a file.
Thanks.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
You would get the file from the same page where you got your license key. If you got your license key from somebody else, please ask that person to get the license file for you as well.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/26/2009
Posts: 2
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Hi,
Thank you for the reply, after getting the login info for our order from my boss today I was able to find everything I needed from your site.
Thanks again
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Rank: Member
Groups: Member
Joined: 4/15/2008
Posts: 11
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Hi, This is a follow up on earlier question about the license. When I downloaded the liscense, I found that it's version 6.0 As I said before, I put it in the BIN directory and that didn't work. I tried another method that is in your documentation: "Please copy the code from the license page into your Application_start event handler" I copied the code on your site under: EO.Web.Runtime.AddLicense( But still didn't see the liscence. Could it be that my liscence is wrong? Would you please verify the one for the City Simi Valleyon your site and see if it's the correct one. Regards Angelle 
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Your license is correct. As the previous link pointed out, you need to make sure the version of your license file matches the version of your DLL. If the problem continues, please create a separate test application that reproduces the problem, zip it up and email the test app to us.
Thanks!
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Rank: Member
Groups: Member
Joined: 4/15/2008
Posts: 11
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Hi,
Can I send the zip file as an attachment to the reply e-mail?
I will try to do that anyway.
If not what would be the best method?
Thanks
Angelle
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Please check your private message as to where to send.
Thanks!
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Rank: Member
Groups: Member
Joined: 4/15/2008
Posts: 11
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Hi, I sent it to the address you gave me. Thanks for the quick response, Angelle 
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
We have looked into the code you sent to us. Your license is working fine. Your license test code however is wrong. You have the license file put inside your bin folder and your test code is checking whether it exists on the root folder.
Thanks
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Rank: Member
Groups: Member
Joined: 4/15/2008
Posts: 11
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Hi, Thank you for your response. I created a new site using the HTTP method instead of the file method and placed the liscense dll in the root as you recomended and it worked. When I try; however, to customize the menu, I still get an error. Please see e-mail I sent support for the screen shot of the error message. Thanks Angelle
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