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AJAX Uploader : AJAX call to the server times out Options
anddy
Posted: Wednesday, February 18, 2009 1:42:54 PM
Rank: Newbie
Groups: Member

Joined: 2/18/2009
Posts: 4
I’m testing the AJAX Uploader, it seems that it fails for files that are bigger than 10 MB, files smaller than this do not have any problem.

I have change the config file and added the entry:

<httpModules>
<add name="EOWebRuntime" type="EO.Web.Runtime,EO.Web" />
<add name="SomeOtherHandler" . . . />
</httpModules>


EO.Web control 'ct00_mainContentPlaceHolder_AjaxUploaderControl' error message: AJAX call to the server times out. (set ClientSideOnError to handle this error).


Are there any other places I can look at to solve this problem: Thanks for the help.

eo_support
Posted: Wednesday, February 18, 2009 1:52:47 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

There are multiple problems can cause this error:

1. Try to create a blank new empty project and test AJAXUploader there. This will tell you whether it has to do with other elements in your project. AJAXUploader will not work if you have other modules that try to fetch the form data in a very early stage. This module may have been introduced not in your application's web.config, but somewhere else, such as a web.config file in the parent folder;

2. Try to increase httpRuntime -> executionTimeout value. When this value is too small and your file is too big, ASP.NET will terminate the request;

3. If you run IIS 7, check your request filtering settings. You can find more information here:

http://doc.essentialobjects.com/library/1/ajaxuploader/troubleshoot.aspx

The easiest way to verify whether IIS 7 request filtering is the problem is to try uploading a big file with a regular HTML file input element (or standard ASP.NET file FileUpload control). If that fails, then it may have to do with IIS 7 request filtering.

Hope this helps. Please let us know if that resolves the issue.

Thanks!


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