Hi,
Thanks for posting in the forum. A JavaScript error occurs either due to a bug in our product, or a bug in your user code. In either case, we will be happy to take a look to see if we can help. If the issue is in our code, we will try our best to provide a fix or a workaround. When the problem is in your user code, we will usually point out where the problems are but we will not be responsible for fixing it.
In order for us to work on an issue, we need detailed description of the error and steps to reproduce it because most of the time we need to see and debug the problem in order to find out the root cause. For simple problems that can be reproduced by the control itself, we usually require you to post the control definition; For complex problems that only occurs in a certain page, we usually need you to create a test page that demonstrates the problem. Without those information, it would be like shooting in the dark for us.
You may also wish to review our support policy at here:
http://www.essentialobjects.com/Forum/Default.aspx?g=posts&t=1368Thanks for understanding!