Hi,

Have you tried to disable the toolbar button by setting the ToolBar button's Disabled to true?

Thanks

Hi,

It does get disabled, except that the arrow does not turn gray. You can turn it gray by providing such an image. The following steps describe how to do that with one of the built-in templates:

1. Right click the toolbar to bring up ToolBar Builder;
2. Select DropDownMenu Item from "Item Template". If you do not use item template, select the toolbar button directly. You can find more information about item template at here:
http://www.essentialobjects.com/ViewDoc.aspx?t=ToolBar%2fcustomize.html
3. Expand "NormalStyle" from the right side and copy CssText property;
4. Expand "DisabledStyle" and paste CssText property. Now DisabledStyle.CssText has the same value as NormalStyle.CssText;
5. Change DisabledStyle's BackgroundImage property. The default style uses a built-in image. You may need to create a gray arrow image and use your own custom image;

If you do not use built-in template, the steps may be slightly different. However the idea is the same ---- set DisabledStyle to provide your own custom image.

Thanks

We tested it with the latest version and we do not see such problems. Our steps are:

1. Drop a new ToolBar controls into the form;
2. Initialize the ToolBar from one of the built-in template;
3. Change one of the ToolBarItem's Type to "DropDownMenu";
4. Change one of the ToolBarItem's Disabled to true;
5. Provide the ToolBar a ClientSideOnItemClick handler;

Run the page and everything works as expected:
1. Click the disabled items, nothing happens;
2. Click other items, the client side handler is called;

Please try the same and let us know how it goes. If the problem continues, we will need you to create a test page that demonstrates the problem, we will be happy to take a look as soon as we have that.

Thanks!

Hi Shawn,

Can you follow our previous reply and let us know what happens? Nothing should be firing as long as the toolbar item is disabled.

Thanks

Hi,

Something must be lost in translation. We specifically tried the following:

1. Set the item's Disabled to true;
2. Click the drop down arrow next to the item image;

And we do not see ClientSideOnItemClick to be fired. It appears that you tried the same steps but have different result.

The only difference we can think of is the versions. We tested it with the latest version (2008.0.32). So if you are not on that version, you may wish to upgrade to the latest version.

If the problem continues, we will need to see it happening in order to find out the root cause. You can either post a test page online, or we can setup an online meeting to take a look on your machine. Please just let us know.

Thanks!