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Memory/Child-process issues with EO-PDF 24.2.54 Options
Phil
Posted: Wednesday, October 9, 2024 8:43:38 AM
Rank: Advanced Member
Groups: Member

Joined: 11/8/2017
Posts: 65
Hello, we are running the new version of EO-PDF (v24.2.54) from a .NET-Core 3.1 web application. We are deploying to App-Services. Some points:-

1) Our reports are generating fine using EO-PDF v24.0.49

2) When I generate the report locally {using Visual Studio) in Debug mode, reports generate fine

3) Prior to the generation process the following is done

Code: C#
EO.Base.Runtime.Exception += Runtime_Exception;
...
private static void Runtime_Exception(object sender, EO.Base.ExceptionEventArgs e)
{
  ... //write e.ErrorException.ToString() to a RuntimeExceptionFile
}

...the RuntimeExceptionFile shows the following
EO.Base.ChildProcessOutOfMemoryException: One of the child processes used by EO components reported an out of memory error.

4) When a report is requested, we receive the following:-

Child process exited unexpectedly.
InnerException:
Child process exited unexpectedly.
at System.Environment.get_StackTrace()
at EO.Base.BaseException..ctor(String lss, Exception lst)
at EO.Internal.tsuu.jjvs..ctor(jjvr nnt, String nnu)
at EO.Internal.tsuu.jjvs..ctor(jjvr nnv)
at EO.Internal.tsuu.wrbr(tsqt nne)
at EO.Internal.tsuu.wrbc(Boolean& nmc, Type[] nmd, String nme, String nmf)
at EO.Internal.tsuu.qrhq(Type[] nlz, String nma, String nmb)
at EO.Internal.tsuv.qrhq(String nrr, String nrs)
at EO.Internal.muhh.foeg()
at EO.Internal.muhh.hhmg.hwbg()
at EO.Internal.tsqk.daxj(Action luk)
at EO.Internal.muhh.meqo(WindowsIdentity hd)
at EO.WebEngine.Engine.Start(WindowsIdentity user)
at EO.WebEngine.Engine.Start()
at EO.Internal.wfrl.nfsn()
at EO.Internal.wfrm.nfsn(wfrl& btj)
at EO.Internal.wfrn.nfsn(muhc btn, wfrl& bto)
at EO.Internal.wfrq.lmpf()
at EO.Internal.wfrq..ctor(muhc btq, HtmlToPdfOptions btr)
at EO.Pdf.HtmlToPdfSession.nmmy(HtmlToPdfOptions aav, WebView aaw)
at EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions aar, WebView aas, HtmlToPdfSession aat, ResourceHandler aau)
at EO.Pdf.HtmlToPdfSession.Create(HtmlToPdfOptions options, ResourceHandler resourceHandler)
at EO.Pdf.HtmlToPdf.whhy(HtmlToPdfOptions ady, tsqd`2 adz, Boolean aea)
at EO.Pdf.HtmlToPdf.whhx(HtmlToPdfOptions adw, tsqd`2 adx)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream, HtmlToPdfOptions options)
at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.GeneratePdf(UploadData uploadData, Int32& pageCount, HtmlToPdfResult& coversheetHtmlToPdfResult, Byte[]& coversheetPdf, Boolean generateFromCoversheetHtml) in e:\DevOpsBuilds\4\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 603
at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.Post(UploadData uploadData) in e:\DevOpsBuilds\4\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 116
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.Post(UploadData uploadData)
at lambda_method3(Closure , Object , Object[] )
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeAsync()
at Microsoft.AspNetCore.Mvc.Routing.ControllerRequestDelegateFactory.<>c__DisplayClass12_0.<CreateRequestDelegate>b__0(HttpContext context)
at Microsoft.AspNetCore.Routing.EndpointMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Routing.EndpointRoutingMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware.Invoke(HttpContext context)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Server.IISIntegration.IISMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.HttpOverrides.ForwardedHeadersMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.HostFiltering.HostFilteringMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Hosting.HostingApplication.ProcessRequestAsync(Context context)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequests[TContext](IHttpApplication`1 application)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequests[TContext](IHttpApplication`1 application)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequestsAsync[TContext](IHttpApplication`1 application)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequestsAsync[TContext](IHttpApplication`1 application)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.HttpConnection.ProcessRequestsAsync[TContext](IHttpApplication`1 httpApplication)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.HttpConnection.ProcessRequestsAsync[TContext](IHttpApplication`1 httpApplication)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.HttpConnectionMiddleware`1.OnConnectionAsync(ConnectionContext connectionContext)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.TransportManager.<>c__DisplayClass9_0.<BindAsync>b__0(ConnectionContext c)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.KestrelConnection`1.ExecuteAsync()
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.KestrelConnection`1.ExecuteAsync()
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.KestrelConnection`1.System.Threading.IThreadPoolWorkItem.Execute()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
at System.Threading.Thread.StartCallback()


at System.Environment.get_StackTrace()
at EO.Base.BaseException..ctor(String lss, Exception lst)
at EO.Pdf.HtmlToPdfException..ctor(HtmlToPdfErrorCode acd, Int32 ace, String acf, Exception acg)
at EO.Pdf.HtmlToPdfException.wuty(Exception aci, String acj)
at EO.Internal.wfrl.nfsn()
at EO.Internal.wfrm.nfsn(wfrl& btj)
at EO.Internal.wfrn.nfsn(muhc btn, wfrl& bto)
at EO.Internal.wfrq.lmpf()
at EO.Internal.wfrq..ctor(muhc btq, HtmlToPdfOptions btr)
at EO.Pdf.HtmlToPdfSession.nmmy(HtmlToPdfOptions aav, WebView aaw)
at EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions aar, WebView aas, HtmlToPdfSession aat, ResourceHandler aau)
at EO.Pdf.HtmlToPdfSession.Create(HtmlToPdfOptions options, ResourceHandler resourceHandler)
at EO.Pdf.HtmlToPdf.whhy(HtmlToPdfOptions ady, tsqd`2 adz, Boolean aea)
at EO.Pdf.HtmlToPdf.whhx(HtmlToPdfOptions adw, tsqd`2 adx)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream, HtmlToPdfOptions options)
at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.GeneratePdf(UploadData uploadData, Int32& pageCount, HtmlToPdfResult& coversheetHtmlToPdfResult, Byte[]& coversheetPdf, Boolean generateFromCoversheetHtml) in e:\DevOpsBuilds\4\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 603
at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.Post(UploadData uploadData) in e:\DevOpsBuilds\4\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 116
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.Post(UploadData uploadData)
at lambda_method3(Closure , Object , Object[] )
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeAsync()
at Microsoft.AspNetCore.Mvc.Routing.ControllerRequestDelegateFactory.<>c__DisplayClass12_0.<CreateRequestDelegate>b__0(HttpContext context)
at Microsoft.AspNetCore.Routing.EndpointMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Routing.EndpointRoutingMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware.Invoke(HttpContext context)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Server.IISIntegration.IISMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.HttpOverrides.ForwardedHeadersMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.HostFiltering.HostFilteringMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Hosting.HostingApplication.ProcessRequestAsync(Context context)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequests[TContext](IHttpApplication`1 application)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequests[TContext](IHttpApplication`1 application)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequestsAsync[TContext](IHttpApplication`1 application)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequestsAsync[TContext](IHttpApplication`1 application)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.HttpConnection.ProcessRequestsAsync[TContext](IHttpApplication`1 httpApplication)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.HttpConnection.ProcessRequestsAsync[TContext](IHttpApplication`1 httpApplication)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.HttpConnectionMiddleware`1.OnConnectionAsync(ConnectionContext connectionContext)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.TransportManager.<>c__DisplayClass9_0.<BindAsync>b__0(ConnectionContext c)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.KestrelConnection`1.ExecuteAsync()
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.KestrelConnection`1.ExecuteAsync()
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.KestrelConnection`1.System.Threading.IThreadPoolWorkItem.Execute()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading.PortableThreadPool.WorkerThread.WorkerThreadStart()
at System.Threading.Thread.StartCallback()


5) The report used for our test is very moderate in size - 4-5 pages

Our settings are as follows:-
EnableEOWP=true
MaxConcurrentTaskCount=4

I have created an Azure memory dump and collected an internal log (using EO.Base.Runtime.GetLogs()) and sent the link to your private email address

Can you help ?
eo_support
Posted: Wednesday, October 9, 2024 4:56:30 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,182
Hi,

We are looking into this. It appears that the code that initializes the display devices failed. This could be related to recent udate MS applied to Azure. We are trying to reproduce this in our Azure test environment and then go from there.

Thanks!


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