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A connection attempt timed out Options
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id informed decisions
Posted: Wednesday, February 22, 2023 9:14:41 PM
Rank: Member
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Joined: 10/29/2019
Posts: 13
Getting this error in our production environment:

An error has occurred while processing the report.Error message: A connection attempt timed out.Stack trace: at EO.Internal.jxzw.qjgo(jxuu brz, String bsa, String bsb, String bsc, Int32 bsd, Int32 bse, String bsf, Boolean bsg)
at EO.Internal.jxzw.vyne(jxuu brr, String brs, String brt, String bru, Int32 brv, Int32 brw, String brx, Boolean bry)
at EO.Pdf.HtmlToPdfSession.vyne(jxuu yu, String yv, String yw, Int32 yx, Int32 yy, String yz, Boolean za)
at EO.Pdf.HtmlToPdfSession.vyne(jxuu zb, String zc, String zd, Boolean ze)
at EO.Pdf.HtmlToPdfSession.LoadUrl(String url)
at EO.Pdf.HtmlToPdf.gmky.yogg()
at EO.Internal.jxzt.stpo[a](khvp`1 bqy)
at EO.Pdf.HtmlToPdf.ConvertUrl(String url, PdfDocument doc, HtmlToPdfOptions options)

Looked at previous posts and found this:
https://www.essentialobjects.com/forum/postst11969_A-connection-attempt-timed-out-exception-on-the-LIVE-server.aspx

When remoting on the server, the urls are accessible so it must be something else.

Are we able to find out which url is causing the issue? How to debug further if not?
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id informed decisions
Posted: Thursday, February 23, 2023 7:30:02 PM
Rank: Member
Groups: Member

Joined: 10/29/2019
Posts: 13
We found the url that was causing the issue but EO really needs to add it to the exception message, otherwise it's impossible to debug.
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