Rank: Advanced Member Groups: Member
Joined: 11/8/2017 Posts: 66
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Hello, we are running EO-PDF (v22.0.68) from a .NET-Core 3.1 web application. We are deploying to App-Services. When we request a report, initially the requests are OK, however eventually we seem to get a "Timeout" as follows:-
Conversion failed. Time out expired before the page can be loaded. InnerException: System.Exception: Time out expired before the page can be loaded. at EO.Internal.tzab.kuih(tyuz bsj, String bsk, String bsl, Int32 bsm, Int32 bsn, String bso, Boolean bsp) at EO.Internal.tzab.rgbr(tyuz bsb, String bsc, HtmlToPdfOptions bsd, String bse, Int32 bsf, Int32 bsg, String bsh, Boolean bsi) at EO.Pdf.HtmlToPdfSession.rgbr(tyuz yw, String yx, String yy, Int32 yz, Int32 za, String zb, Boolean zc) at EO.Pdf.HtmlToPdfSession.rgbr(tyuz zd, String ze, String zf, Boolean zg) at EO.Pdf.HtmlToPdfSession.LoadHtml(String html) at EO.Pdf.HtmlToPdf.bujv.rvep() at EO.Internal.tyzy.wwnr[a](glmo`1 bri) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfPage page, HtmlToPdfOptions options) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfPage page) at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.AfterRenderPage(Object sender, PdfPageEventArgs e) in e:\DevOpsBuilds\7\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 855 at EO.Internal.tyuo.ectd(PdfPage wn) at EO.Internal.tyuo.ecst(tyup vn)
at System.Environment.get_StackTrace() at EO.Base.BaseException..ctor(String lsz, Exception lta) at EO.Pdf.HtmlToPdfException..ctor(Exception aae) at EO.Pdf.HtmlToPdfException.sevg(Exception aaf) at EO.Internal.tyuo.ecst(tyup vn) at EO.Internal.tyuo.ecst() at EO.Pdf.HtmlToPdfSession.RenderAsPDF(PdfDocument doc) at EO.Pdf.HtmlToPdf.buju.rvep() at EO.Internal.tyzy.wwnr[a](glmo`1 bri) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream, HtmlToPdfOptions options) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream) at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.GeneratedPdf(UploadData uploadData, Int32& pageCount, HtmlToPdfResult& coversheetHtmlToPdfResult, Byte[]& coversheetPdf, Boolean generateFromCoversheetHtml) in e:\DevOpsBuilds\7\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 655 at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.Post(UploadData uploadData) in e:\DevOpsBuilds\7\s\MI.ParentReporting.Web.PdfGenerate.NetCore\Controllers\PdfGenerateController.cs:line 107 at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at MI.ParentReporting.Web.PdfGenerate.NetCore.Controllers.PdfGenerateController.Post(UploadData uploadData) at lambda_method(Closure , Object , Object[] ) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker) at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Logged|12_1(ControllerActionInvoker invoker) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker) at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Logged|17_1(ResourceInvoker invoker) at Microsoft.AspNetCore.Mvc.Routing.ActionEndpointFactory.<>c__DisplayClass7_0.<CreateRequestDelegate>b__0(HttpContext context) at Microsoft.AspNetCore.Routing.EndpointMiddleware.Invoke(HttpContext httpContext) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.Invoke(HttpContext context) at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.HostFiltering.HostFilteringMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Server.IIS.Core.IISHttpContextOfT`1.ProcessRequestAsync() at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.Server.IIS.Core.IISHttpContextOfT`1.ProcessRequestAsync() at Microsoft.AspNetCore.Server.IIS.Core.IISHttpContext.HandleRequest() at System.Runtime.CompilerServices.AsyncMethodBuilderCore.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.AspNetCore.Server.IIS.Core.IISHttpContext.HandleRequest() at Microsoft.AspNetCore.Server.IIS.Core.IISHttpContext.Execute() at System.Threading.ThreadPoolWorkQueue.Dispatch()
I have created an Azure memory dump and sent it to your private email address
Can you help ?
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Rank: Advanced Member Groups: Member
Joined: 11/8/2017 Posts: 66
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Hi - we are testing EO-PDF 22.0.89 - I am still experiencing this (timeout) issue
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