Rank: Newbie Groups: Member
Joined: 5/27/2012 Posts: 3
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Hi there,
I've just updated our EO PDF to version 20.3.63 since we migrated the application the Windows Server 2019.
I was able to run it locally, however when testing this on the server I keep getting the following exception
EO.Pdf.HtmlToPdfException A connection attempt timed out.
I was using the following method:
var doc = new PdfDocument(); HtmlToPdf.ConvertUrl(urlToConvert, doc);
Again this is working locally, but failed on the Production server. Please advise.
Thanks, Eric
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,217
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Hi, This means you can't connect from within your server to your server. This is a network configuration error that most commonly caused by improper DNS configuration. See here for more details: https://www.essentialobjects.com/doc/web/aspxtopdf/troubleshoot.aspxThe above article is for ASPXToPDF but the issue applies to any kind of connection from within your server to your server. Thanks!
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