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Merge 2 pdf document one of them is digitally signed with root cert Options
Panasonic
Posted: Tuesday, February 11, 2020 2:09:57 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Hi,
We are trying to use the merge function to merge 2 pdf documents but one of them is digitally signed with a digital cert. We are getting this error:
can you please confirm if that feature are supported by the EO Pdf lib?
or what we need to do to fix this issue?

our version is:
EO PDF 2019


EO.Internal.e5
last block incomplete in decryption

EO.Internal.e5: last block incomplete in decryption
at EO.Internal.aod.a(Byte[] A_0, Int32 A_1)
at EO.Pdf.PdfDocumentSecurity.a.a(Byte[] A_0, Byte[] A_1, Byte[] A_2, Boolean A_3, Boolean A_4)
at EO.Pdf.PdfDocumentSecurity.a.a(Stream A_0, Byte[] A_1, Stream A_2, Boolean A_3)
at EO.Pdf.PdfDocumentSecurity.a.a(Int64 A_0, Int64 A_1, Stream A_2, Stream A_3, Boolean A_4)
at EO.Pdf.PdfDocumentSecurity.a(Int64 A_0, Int64 A_1, Stream A_2, Stream A_3, Boolean A_4)
at EO.Internal.uv.a(PdfDocumentSecurity A_0, Int32 A_1, Int32 A_2)
at EO.Internal.ai6.a.a(a2y A_0)
at EO.Internal.ai.c(a2y A_0)
at EO.Internal.ai.a(a2y A_0)
at EO.Internal.ai.a(IEnumerable`1 A_0)
at EO.Internal.ai6.a(PdfDocumentSecurity A_0)
at EO.Internal.ai6.a(Boolean A_0, Boolean A_1, PdfDocumentSecurity A_2)
at EO.Internal.fv.a(Stream A_0, Boolean A_1, Boolean A_2)
at EO.Internal.fv.a(String A_0)
at EO.Internal.fv..ctor(String A_0, PdfDocumentSecurity A_1)
at EO.Pdf.PdfDocument..ctor(String fileName)
eo_support
Posted: Tuesday, February 11, 2020 3:42:28 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,218
Hi,

Please send the PDF file in question to us and we will see what we can do. See here for more information on how to send the test files to us:

https://www.essentialobjects.com/forum/test_project.aspx

Thanks!
Panasonic
Posted: Wednesday, February 12, 2020 2:07:49 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Thank you for your help. However, I can't send the documents, these documents contains a very confidential information and can't be sent to anyone unless a NDA signed before.

Can you confirm if the Merge function support merging multiple docs and some of them are singed?


if yo are willing to sign an NDA please provide this info:

Provide the other party's headquarter, or main office, address.*
Provide the contact name of the other party.*
Provide the contact email address of the other party.*


Thank you

eo_support
Posted: Wednesday, February 12, 2020 3:52:30 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,218
Hi,

We are not aware of any issues with merging with a signed PDF. We will be happy to sign an NDA with you. Please see your private message for our information.

Thanks!
Panasonic
Posted: Friday, February 14, 2020 1:22:03 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Hello, I have PM you with the info I need to start the NDA. can you please send this info so I can send the NDA and the docs over?
eo_support
Posted: Friday, February 14, 2020 1:26:17 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,218
Hi,

We have replied with the information twice through private message. Can you check your messages? You would check the message by clicking "you have X unread message(s)" link at the top of the forum.

Thanks!


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