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Essential Objects Product Support Forum » All Products » Support » Issue: close Worker Process due to low memory

Issue: close Worker Process due to low memory Options
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Riephi
Posted: Thursday, February 28, 2019 8:07:13 AM
Rank: Advanced Member
Groups: Member

Joined: 7/17/2015
Posts: 51
Dear Support Team,

we have an issue with your webbrowser on a panel PC. We get the following message while running our software for a few minutes:



Do you know this issue or how we can fix it. I can't imagine that the device has not enough RAM.

The device runs:
Windows 10 Enterprise 2016 LTSB
Version 1607
Intel Atom Processor E3950 1.60GHz
4GB RAM

Thank you in advance for some information

Best regards,
Philipp
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eo_support
Posted: Thursday, February 28, 2019 8:31:40 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,221
Hi,

This looks like a simple system overload. Essential Objects Worker Process the child process we use to run the browser engine. If the browser engine uses too much memory, then you will have to either reduce the number of WebView object you created, or reduce the complexity of the web page you are trying to load. There are no other way to reduce the amount of memory the browser engine uses beside these two factors since the engine is already highly optimized.

Thanks!
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