Rank: Advanced Member
Groups: Member
Joined: 7/14/2014
Posts: 52
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Hello,
One of our clients is using Cisco Meraki and it has live camera footage. Using Chrome externally, they are able to view it, but when using our implementation of EO.WebBrowser, the live footage loads infinitely. Viewing the saved video footage works properly, it's only when trying to view live that it doesn't work.
I know this is a very specific case but the client has offered to let us as well as your team test it out in an environment. If you would like the information to test it on your end, contact me at hmireault(at)devolutions.net
If there's any other information I can give you, please let me know.
Regards.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi, Please check the following: 1. Whether you have HTML5 codec enabled: https://www.essentialobjects.com/doc/webbrowser/advanced/html5.aspx2. Whether the feature is supported through a Chrome extension. EO.WebBrowser does not support Chrome extensions. So if the feature relies on Chrome extension, then it won't work. If that does not solve the problem, we will need you to provide an Url that we can load from here since most likely we would need to debug into the source code in order to find out what's going on. Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 7/14/2014
Posts: 52
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I believe this answers my question. The live video seems to use the H.264 codec which is proprietary and isn't enabled by default. We'll see what we'll do with that. Thank you for the quick answer!
Regards.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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You are very welcome. Please keep us posted.
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