Rank: Newbie
Groups: Member
Joined: 3/5/2018
Posts: 1
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Hi Support,
We are using EO.pdf version 18.1.31.0 to convert html to PDF and it is failing with the below error.
The windows application using the library is running in Windows Server Standard FE and does not have any antivirus or third party firewall applications.
Could you please confirm why this could be happening?
Thanks
Child process not ready.
at EO.Internal.jo.a(Exception A_0, Boolean A_1)
at EO.Internal.jo.a(p7 A_0)
at EO.Internal.jo.a(Boolean& A_0, a93[] A_1, String A_2, String A_3)
at EO.Internal.jo.a(a93[] A_0, String A_1, String A_2)
at EO.Internal.aqe.a(String A_0, String A_1)
at EO.Internal.av6.b()
at EO.Internal.av6.a(WindowsIdentity A_0)
at EO.WebEngine.Engine.Start(WindowsIdentity user)
at EO.WebEngine.Engine.Start()
at EO.Internal.s2.b()
at EO.Internal.nr.a(s2& A_0)
at EO.Internal.al0.a(av A_0, s2& A_1)
at EO.Internal.pd..ctor(av A_0, HtmlToPdfOptions A_1)
at EO.Pdf.HtmlToPdfSession.a(HtmlToPdfOptions A_0)
at EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions A_0, Boolean A_1)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc)
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,258
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Hi,
I do not believe Windows Server Standard is supported ---- Windows Server Standard is based on Windows Server 2008, the earliest Windows 2018 release support is Windows Server 2008 R2. This is because the 2018 release uses a newer version of the Chromium browser engine that relies on Windows API that did not exist in early version of Windows. As a result it won't run on older Windows.
Thanks!
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