The library doesn't see the field as a field, so it's not possible to set its value

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Essential Objects Product Support Forum » All Products » Support » The library doesn't see the field as a field, so it's not possible to set its value

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Maxim

Posted: Tuesday, March 13, 2018 8:16:17 AM

Rank: Advanced Member
Groups: Member

Joined: 12/18/2013
Posts: 67

Hello,

I got a document from our client to add into our system which has 4 input fields. I was trying to fill them with the latest version of EO.Pdf and noticed that the library doesn't see the fourth field, so it's not possible to fill the field with a value.

I removed everything from the file the client had in it except the PDF fields and their labels to show you the issue.

Please see the link to the PDF file: the link to the PDF file

This is link to the the image showing the issue: the link to the image

Is it something to be fixed in the library?

Thanks,
Maxim

eo_support

Posted: Tuesday, March 13, 2018 4:08:21 PM

Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,221

Hi,

We have confirmed this problem is due to an error in the file. The field is correctly marked as an "annotation", but was not marked as a "field". A PDF field should be marked as both. We are changing our code to automatically correct such error and will reply again when the new build is available.

Thanks!

Maxim

Posted: Wednesday, March 14, 2018 5:29:37 AM

Rank: Advanced Member
Groups: Member

Joined: 12/18/2013
Posts: 67

Hi,

Thank you!

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