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Rank: Newbie
Groups: Member
Joined: 12/14/2017
Posts: 7
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Hello,
I have recently upgraded to EO PDF .NET 17.3.13.0 (from v16.0.24.0),
And i noticed a big size increase in the PDF file size in the new version.
An HTML conversion to PDF in the old version around 5MB, and with the new version i got 26MB.
I have send the support team an email with both PDF versions.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
We have not received the files. Can you check if they have been sent successfully? Due to the file size, it may have been blocked somewhere. In that case you may want to upload it to somewhere so that we can download it.
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Rank: Newbie
Groups: Member
Joined: 12/14/2017
Posts: 7
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Hi,
The files were indeed blocked,
I just re-sent the email with a link to the files in my google drive, it should work now.
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Rank: Newbie
Groups: Member
Joined: 12/14/2017
Posts: 7
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Hi,
Did you receive the PDF files?
Any update?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
Sorry about the delay because of the new year. We have been looking into this issue and found the new file contains a lot of small images that the old file does not have. This usually is caused by advanced CSS such as shadow, transparency, transforms, etc. Old versions do not handle such details as thorough so it just ignores them. The new version does handle them but this usually results in areas of the output being rasterized, which can turn simple output such as text into images and significantly increase the file size. If you can send us the original HTML files that these PDF files were generated from, we will be happy to look further to see if we can find out exactly what triggered such dramatic file size increase.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 12/14/2017
Posts: 7
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Hi,
I just sent an email to you with the original html file.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi, Thanks for the test file. We have been looking into the file and found dashed line CSS can increase the file size considerably. Particularly in your CSS style you have
Code: CSS
border: 1px dashed #cccccc;
The new engine renders dashed line in an extraordinarily elaborate manner ---- which results in very high quality output but significant file size increase. You can try to change the dashed line to a solid line or remove the dash line altogether and you should see significant decrease on file size. Thanks
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Rank: Newbie
Groups: Member
Joined: 12/14/2017
Posts: 7
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Hi,
We don't want to change our CSS style since we use it in other places as well.
Is there any way to tell the engine to not render it in "extraordinarily elaborate manner"?
If not,
We have a license for EO.Pdf 2017 - is it possible to get a license for an old version that worked for us with the classic engine (EO.PDF for .NET v16.0.24.0) ?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
It's not practical for us to change the behavior of the browser engine. We have temporarily downgraded your order from 2017 version to 2016 version, that should allow you to download license key for the 2016 version if you visit your license key page again. We can revert it back for you once you no longer need the old version.
Thanks
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