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Rank: Newbie
Groups: Member
Joined: 5/23/2016
Posts: 2
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Hi,
We're using EO.PDF 2016 with a valid license. Works fine on our dev server, works fine on our QA server.
Once we deploy the same app files to the client's production server, PDFs generated contain the "Created with trial..." message. We've restarted IIS to make sure the Application_Start even is triggered, same thing. The OS is the same as our QA (Win 2012 R2 64bit).
Any ideas why this is happening?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
This is almost certainly that your license code is not called (for example, for some reason your Application_Start event is not called), so you will need to debug your application in order to find out why it has not been called.
If you can not find out why it has not been called, you can call the license code in your Page_Load. Calling the license code multiple times is OK and does not introduce significant performance penalty.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 5/23/2016
Posts: 2
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You were right.
The precompiledApp.config file was missing from the production server for some reason.
Thanks for pointing in the right direction :)
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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You are welcome. Glad to hear that you found the problem!
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