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Select Box doesn't scale contents when the OS has scaling enabled. Options
James
Posted: Friday, April 28, 2017 1:52:59 PM
Rank: Advanced Member
Groups: Member

Joined: 2/11/2015
Posts: 122
We've encountered a problem where a standard select box will fail to scale its contents if Windows scaling is not 100%

In order to reproduce this issue;

first set your windows scaling to 125% or greater.
Sign out of the user account, and sign back in, this is a required step and the problem will not be visible unless you follow it.
On windows 7 this is required regardless, on Windows 10 you must sign out after the scaling is applied.

Then use a Select with options on a web page, and you will find that the items do not fit withing the displayed popup.
James
Posted: Tuesday, May 2, 2017 9:11:11 AM
Rank: Advanced Member
Groups: Member

Joined: 2/11/2015
Posts: 122
Is there more information needed for this bug?
eo_support
Posted: Tuesday, May 2, 2017 9:27:15 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

No. We do not need any additional information at this time. We are able to reproduce the problem and we are still working on this. I will update here again as soon as we have a solution.

Thanks!
eo_support
Posted: Wednesday, May 3, 2017 4:48:22 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

This is just to let you know that we have posted a new build that should address this issue. Please download it from our download page and let us know how it goes.

Thanks!
James
Posted: Monday, May 8, 2017 8:16:06 AM
Rank: Advanced Member
Groups: Member

Joined: 2/11/2015
Posts: 122
We've updated tested and deployed these changes, it has resolved the issue. We did have an unexpected crash after updating which I'm investigating. If it appears related I'll update this thread again.
eo_support
Posted: Monday, May 8, 2017 11:13:10 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Thanks for the update. Please keep us posted.


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